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Search: Posts Made By: AlvaroIzaguirre
Forum: Windows Software 06-17-2020, 03:00 PM
Replies: 10
Views: 8,138
Posted By AlvaroIzaguirre
OK, but if this is a HW issue, whats next?, do I...

OK, but if this is a HW issue, whats next?, do I have to work only with USB2.0?, because also the resolution does not seems to be the best as when I connect directly to the HDMI port.
Forum: Windows Software 06-15-2020, 02:18 PM
Replies: 10
Views: 8,138
Posted By AlvaroIzaguirre
If I connect the dock with a USB 2.0 hub the dock...

If I connect the dock with a USB 2.0 hub the dock works, why does the dock does not work with USB 3.0 or USB C?
Forum: Windows Software 06-12-2020, 02:07 PM
Replies: 10
Views: 8,138
Posted By AlvaroIzaguirre
I already sent the log files following the...

I already sent the log files following the instructions on the link tat you sent. Here are the same files.
Forum: Windows Software 06-11-2020, 06:18 PM
Replies: 10
Views: 8,138
Posted By AlvaroIzaguirre
Actually on the other laptop the dock only works...

Actually on the other laptop the dock only works when I connect it to a USB2.0 port, it does no t work on the USB 3.0 ports, and the laptop with the issue only have USB3.0 ports, how can I make the...
Forum: Windows Software 06-10-2020, 05:58 PM
Replies: 10
Views: 8,138
Posted By AlvaroIzaguirre
Regarding your points: Plug the dock into a...

Regarding your points:

Plug the dock into a different USB port - This will confirm that there is not an issue with the original USB port
Already done, there is no changes on the status

Inspect...
Forum: Windows Software 06-09-2020, 02:12 PM
Replies: 10
Views: 8,138
Posted By AlvaroIzaguirre
Thumbs down Dock Station Diamond Multimedia Ultra Dock DS3900V2 Does not Work with Win10

I have installed the software DisplayLink USB Graphics Software for Windows 9.3 M2, the software is installed without issues, even the compatibility is executed previously en no issues found,...
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