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Search: Posts Made By: DanielSznicer
Forum: Mac Software 08-23-2022, 07:48 AM
Replies: 2
Views: 346
Posted By DanielSznicer
Hello, Are there any specific videos that don't...

Hello,
Are there any specific videos that don't work or all video are not working?
Is an error popping up or is it just a black screen?
Did you try to play this video just on the external monitor ?
Forum: Mac Software 08-23-2022, 07:17 AM
Replies: 3
Views: 701
Posted By DanielSznicer
Hello, Would you be able to gather logfiles...

Hello,
Would you be able to gather logfiles that will show us a bit more about your current setup?
Can you please attach your logs file then please follow the steps in this link...
Forum: Mac Software 08-23-2022, 07:15 AM
Replies: 2
Views: 600
Posted By DanielSznicer
Hello, Would you be able to gather logfiles...

Hello,
Would you be able to gather logfiles that will show us a bit more about your current setup?
Can you please attach your logs file then please follow the steps in this link ...
Forum: Mac Software 08-16-2022, 06:49 AM
Replies: 4
Views: 774
Posted By DanielSznicer
Hello Can you please share more details I...

Hello

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to...
Forum: Mac Software 07-27-2022, 07:23 AM
Replies: 1
Views: 349
Posted By DanielSznicer
Hello, We also received your request directly...

Hello,
We also received your request directly to our technical support. Please check your email.
Forum: Windows Software 07-26-2022, 08:40 AM
Replies: 1
Views: 472
Posted By DanielSznicer
Hello, Can you please send me the logs file? ...

Hello,
Can you please send me the logs file?
You can fallow this guide:
https://support.displaylink.com/knowledgebase/articles/533818-how-can-i-report-windows-issues-to-displaylink
Forum: Mac Software 07-20-2022, 08:39 AM
Replies: 1
Views: 773
Posted By DanielSznicer
Hello, Would you be able to gather logfiles...

Hello,
Would you be able to gather logfiles that will show us a bit more about your current setup?...
Forum: Mac Software 07-14-2022, 12:16 PM
Replies: 1
Views: 6,324
Posted By DanielSznicer
Hello, Unfortunately in MacOS platform the...

Hello,

Unfortunately in MacOS platform the devices using DisplayLink technology do not support HDCP.

Streaming services like iTunes, HBO, Amazon Prime, Netflix or Disney+, YouTube TV, Udemy...
Forum: Mac Software 07-01-2022, 11:01 AM
Replies: 1
Views: 727
Posted By DanielSznicer
Hello, Would you be able to gather logfiles...

Hello,
Would you be able to gather logfiles that will show us a bit more about your current setup?
Please follow this guide - https://support.displaylink.com/know...to-displaylink
Forum: Mac Software 07-01-2022, 08:37 AM
Replies: 1
Views: 707
Posted By DanielSznicer
Hello, Would you be able to gather logfiles...

Hello,
Would you be able to gather logfiles that will show us a bit more about your current setup?
Please follow this guide -...
Forum: Mac Software 07-01-2022, 08:22 AM
Replies: 1
Views: 520
Posted By DanielSznicer
Hello, Would you be able to gather logfiles...

Hello,
Would you be able to gather logfiles that will show us a bit more about your current setup?
Please follow this guide -...
Forum: Mac Software 06-29-2022, 07:09 AM
Replies: 1
Views: 1,043
Posted By DanielSznicer
Hello, Thank you for reaching out! To...

Hello,

Thank you for reaching out!

To better understand the problem I require some additional information.

Can you please attach your logs file then please follow the steps in this link - ...
Forum: Mac Software 06-29-2022, 07:06 AM
Replies: 1
Views: 765
Posted By DanielSznicer
Hello, To better understand the problem I...

Hello,

To better understand the problem I require some additional information.
Can you please add the logs file for add the logs please follow the steps in this link - ...
Forum: Linux and Open Source 06-29-2022, 07:04 AM
Replies: 1
Views: 1,622
Posted By DanielSznicer
Hello, Would you be able to gather logfiles...

Hello,
Would you be able to gather logfiles that will show us a bit more about your current setup?

To do that follow the steps mentioned in the following article: ...
Forum: Mac Software 06-27-2022, 07:57 AM
Replies: 5
Views: 1,235
Posted By DanielSznicer
Hello, Can you try to use this one -...

Hello,
Can you try to use this one - https://www.synaptics.com/products/displaylink-graphics/downloads/macos-connectivity-1.7?filetype=exe
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