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Search: Posts Made By: DanielS
Forum: Mac Software 06-08-2022, 08:36 AM
Replies: 5
Views: 5,165
Posted By DanielS
I sent you a message via e-mail, please check...

I sent you a message via e-mail, please check your inbox, I will try to help after getting information from the e-mail
Forum: Mac Software 06-07-2022, 07:41 AM
Replies: 1
Views: 2,284
Posted By DanielS
Did you download the last driver ? ...

Did you download the last driver ?
https://www.synaptics.com/products/d...7?filetype=exe

Would you be able to gather logfiles that will show us a bit more about your current setup?

To do that...
Forum: Mac Software 06-07-2022, 06:11 AM
Replies: 5
Views: 3,122
Posted By DanielS
Hello, Did you download the last driver ? ...

Hello,
Did you download the last driver ?
https://www.synaptics.com/products/d...7?filetype=exe
Forum: Mac Software 06-06-2022, 03:08 PM
Replies: 1
Views: 2,993
Posted By DanielS
And also if you could share what is the...

And also if you could share what is the DisplayLink powered device that you have I would greatly appreciate it.

Hello,

I will need logfiles to check the feedback from the driver. For...
Forum: Mac Software 06-06-2022, 12:35 PM
Replies: 2
Views: 2,165
Posted By DanielS
Hello, Did you download the last driver ? ...

Hello,
Did you download the last driver ?
https://www.synaptics.com/products/displaylink-graphics/downloads/macos-connectivity-1.7?filetype=exe

Would you be able to gather logfiles that will...
Forum: Mac Software 06-06-2022, 12:31 PM
Replies: 5
Views: 3,263
Posted By DanielS
Hello Did you try to download the last...

Hello

Did you try to download the last driver ? - https://www.synaptics.com/products/displaylink-graphics/downloads/macos-connectivity-1.7?filetype=exe
Can you please send me the logs file in the...
Forum: Mac Software 06-01-2022, 12:39 PM
Replies: 1
Views: 1,872
Posted By DanielS
Hello Can you please provide more details I...

Hello

Can you please provide more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How...
Forum: Windows Software 06-01-2022, 12:30 PM
Replies: 1
Views: 3,041
Posted By DanielS
Hello, Can you please contact us directly by...

Hello,
Can you please contact us directly by sending an email to technical-enquiries@synaptics.com
Also we will need logfiles gathered from some computers that experience these problems. Please...
Forum: Mac Software 06-01-2022, 08:19 AM
Replies: 1
Views: 1,760
Posted By DanielS
Hello Can you please describe how your...

Hello

Can you please describe how your monitors are connected - what monitor is connected to which video port?
And also if you could share what is the DisplayLink powered device that you have I...
Forum: Mac Software 06-01-2022, 08:14 AM
Replies: 1
Views: 2,550
Posted By DanielS
Hello Can you please share more details I...

Hello

Can you please share more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to...
Forum: Mac Software 06-01-2022, 08:10 AM
Replies: 1
Views: 1,541
Posted By DanielS
Hello Can you please describe how your...

Hello

Can you please describe how your monitors are connected - what monitor is connected to which video port?
And also if you could share what is the DisplayLink powered device that you have I...
Forum: Mac Software 06-01-2022, 07:38 AM
Replies: 35
Views: 48,981
Posted By DanielS
Hello, Unfortunately devices with...

Hello,

Unfortunately devices with DisplayLink technology do not support HDCP in macOS environment.
Streaming services like iTunes, HBO, Amazon Prime, Netflix or Disney+, YouTube TV etc. are using...
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