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Forum: Windows Software 05-02-2017, 05:02 PM
Replies: 10
Views: 6,500
Posted By jeremy
Exclamation Still having errors

Hey Alban,

Do you have any update from this conversation? I have also sent an email to the technical inquiries with this information as well.

We now have access to the Creator's Update for the...
Forum: Windows Software 04-27-2017, 07:26 PM
Replies: 10
Views: 6,500
Posted By jeremy
Attached is the ZIP file of one of my users who...

Attached is the ZIP file of one of my users who just experienced the screen corruption issue. I took the diagnostics as the issue was occurring. Please let me know if there's anything I can try.
...
Forum: Windows Software 04-24-2017, 10:28 PM
Replies: 10
Views: 6,500
Posted By jeremy
Attached are the screenshots of the ethernet...

Attached are the screenshots of the ethernet errors we see periodically. These are from the same user's machine and should be a few days after he got the new driver.
Forum: Windows Software 04-24-2017, 05:08 AM
Replies: 10
Views: 6,500
Posted By jeremy
Hey Alban, I recently finished testing with...

Hey Alban,

I recently finished testing with a group of about 30 testers over the last week. My testers are still seeing issues, but the driver has helped some people, particularly with CPU usage!...
Forum: Windows Software 04-18-2017, 06:39 PM
Replies: 10
Views: 6,500
Posted By jeremy
UPDATE: One of my users has experienced a...

UPDATE:
One of my users has experienced a crash. She has the latest driver (8.2.1491.0). The error is a User-mode Driver error, but the errors are not very specific. She'll receive 5 critical errors...
Forum: Windows Software 04-18-2017, 05:57 PM
Replies: 10
Views: 6,500
Posted By jeremy
Hey Alban, Thanks for the reply. I'm excited...

Hey Alban,

Thanks for the reply. I'm excited to work with you to a resolution. If there's anything you need from me, just let me know!

I actually rebuilt my computer from scratch and am running...
Forum: Windows Software 04-15-2017, 12:01 AM
Replies: 10
Views: 6,500
Posted By jeremy
8.2 Mixed Results with Computer Crashes

Hello,

My company has had Dell's D1000 docks for ~3-4 months and have experienced issues related primarily to user-mode driver crashes. We've tried dock driver versions ranging from 7.9 to 8.1,...
Forum: Windows Software 03-21-2017, 09:01 PM
Replies: 111
Views: 78,728
Posted By jeremy
Also happens with Dell D1000 Dock on Dell Systems

We are seeing this issue across our organization. We have Latitude E5570 with Dell D1000 docks. We use these docks for two monitors, USB inputs, and Ethernet. Our display cables are Display Port and...
Forum: Windows Software 02-03-2017, 07:02 PM
Replies: 0
Views: 1,695
Posted By jeremy
Windows 10 version 1607 Dell D1000 Dock Freezing

We have recently been putting out Dell Latitude E5570 laptops to our company with Windows 10 version 1607. Additionally, we have chosen Dell's D1000 dock as our docking solution. We typically have...
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