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Forum: Windows Software

10-21-2014, 05:52 AM

Replies: 6

Several different DisplayLink issues using ThinkPad USB 3.0 Dock

Views: 11,908

Posted By My.dang

Multiple docks listed as well as displaylink trays

Just thought I'd share this as well; disconnecting and reconnecting to the same dock registers the same the device a few times in device manager as well as launches multiple instances of the...

Forum: Windows Software

10-21-2014, 03:45 AM

Replies: 6

Several different DisplayLink issues using ThinkPad USB 3.0 Dock

Views: 11,908

Posted By My.dang

1) No display on external monitor(s) when...

1) No display on external monitor(s) when connected,

Is this with any monitor? Does this happen after a certain event? (i.e. upgrade between DisplayLink drivers?

These docks are connected to...

Forum: Windows Software

10-19-2014, 11:31 PM

Replies: 18

'Unknown USB Device (Set Address Failed)

Views: 45,638

Posted By My.dang

There seems to be plenty of costumers facing the...

There seems to be plenty of costumers facing the same issues; is DisplayLink aware of these issues? Are there other forms of support? Such as escalation to higher level of support?

Forum: Windows Software

10-19-2014, 11:24 PM

Replies: 6

disconnecting / reconnecting - windows has stopped this device...

Views: 8,915

Posted By My.dang

Having the same troubles as the original poster....

Having the same troubles as the original poster. Will try the steps above.

Forum: Windows Software

10-19-2014, 10:45 PM

Replies: 6

Several different DisplayLink issues using ThinkPad USB 3.0 Dock

Views: 11,908

Posted By My.dang

I ran into one of the four issues (USB dock...

I ran into one of the four issues (USB dock disconnecting and reconnecting) on a different machine. However, this machine has older dock drivers.

This time the DL Support tool did not crash. One...

Forum: Windows Software

10-16-2014, 04:16 PM

Replies: 6

Several different DisplayLink issues using ThinkPad USB 3.0 Dock

Views: 11,908

Posted By My.dang

Several different DisplayLink issues using ThinkPad USB 3.0 Dock

My organization is currently using the ThinkPad USB 3.0 Dock with the ThinkHelix (3701XXX) Windows 8.1 Enterprise Update 1. Majority of the users have ThinkPad USB 3.0 Dock drivers (version 1.07.15...

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