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Search took 0.00 seconds. Search: Posts Made By: JakubDabrowski
Forum: Windows Software 05-13-2021, 10:29 AM
Replies: 76
Views: 285,927
Posted By JakubDabrowski
Dear users, In order to help each of you...

Dear users,

In order to help each of you separately and analyze the issue to the best of our skills I would like to ask you to elaborate on your issue and contact us by email:...
Forum: Windows Software 01-28-2021, 09:31 AM
Replies: 76
Views: 285,927
Posted By JakubDabrowski
Dear users, I would like to inform you that...

Dear users,

I would like to inform you that we have released a new driver version 10.1 alpha which addresses the issues of User-mode Driver Crash.

Here is the link:...
Forum: Windows Software 11-04-2020, 12:07 PM
Replies: 76
Views: 285,927
Posted By JakubDabrowski
Hello taplattner, Thank you for contacting...

Hello taplattner,

Thank you for contacting us here on the forum.

May you please gather log files by following the third link in my signature?

Please send the logs with your issue description...
Forum: Windows Software 10-12-2020, 09:03 AM
Replies: 76
Views: 285,927
Posted By JakubDabrowski
Hello scugulu, Thank you for your detailed...

Hello scugulu,

Thank you for your detailed description of your issue.

We have started to analyze the issue already but I would like to ask you for a few things.

Firstly, would it be possible...
Forum: Windows Software 08-27-2020, 11:48 AM
Replies: 76
Views: 285,927
Posted By JakubDabrowski
Hello, We currently have one person engaged...

Hello,

We currently have one person engaged with us to understand their issue we don't have in-house reproduction of. The error you are seeing is by design of Windows to report errors via...
Forum: Windows Software 08-20-2020, 07:31 AM
Replies: 76
Views: 285,927
Posted By JakubDabrowski
Hello Matthew, Thank you for informing us...

Hello Matthew,

Thank you for informing us about it.

May you please gather the log files by following the third link in my signature? We would like to analyze them as we are lacking enough...
Forum: Windows Software 08-17-2020, 12:43 PM
Replies: 76
Views: 285,927
Posted By JakubDabrowski
Hello tannum99, May you please provide me...

Hello tannum99,

May you please provide me with more details on this issue that you are experiencing on the Targus dock?

As I believe it has been working without issues for some 3 months? Did...
Forum: Windows Software 07-24-2020, 11:33 AM
Replies: 76
Views: 285,927
Posted By JakubDabrowski
Dear users, Thank you for reaching out to us...

Dear users,

Thank you for reaching out to us here on this thread.

We have analyzed the logs that were here but unfortunately we were unable to reproduce the issue so we need your help in...
Forum: Windows Software 06-15-2020, 09:55 AM
Replies: 76
Views: 285,927
Posted By JakubDabrowski
Hello Logik, Thank you for reaching out to...

Hello Logik,

Thank you for reaching out to us.

May you please send the log files with your description to the below email address?
- technical_enquiries@displaylink.com

I believe that it...
Forum: Windows Software 05-18-2020, 06:40 AM
Replies: 76
Views: 285,927
Posted By JakubDabrowski
Hello tannum99, Thank you for your patience....

Hello tannum99,

Thank you for your patience.

We have been trying to reproduce the issue on similar setup that you are using but we do have few questions.

Could you record a short video or...
Forum: Windows Software 05-11-2020, 09:57 AM
Replies: 76
Views: 285,927
Posted By JakubDabrowski
Hello Brandon, Thank you for informing us...

Hello Brandon,

Thank you for informing us about this issue.

Could you please gather the log files by following the last link in my signature?

We would like to verify thoroughly what is...
Forum: Windows Software 05-06-2020, 01:45 PM
Replies: 76
Views: 285,927
Posted By JakubDabrowski
Hi tannum99, Thank you for the log files. ...

Hi tannum99,

Thank you for the log files.

I have created an internal ticket and we have started the analysis.

I will be informing you as soon as I have a new information for you.

Best...
Forum: Windows Software 05-05-2020, 10:46 AM
Replies: 76
Views: 285,927
Posted By JakubDabrowski
Hello tannum99. Thank you for this detailed...

Hello tannum99.

Thank you for this detailed description and log files.

If you would like to transfer to the mail support please let me know. We would be having a better and faster communication...
Forum: Windows Software 05-04-2020, 08:34 AM
Replies: 76
Views: 285,927
Posted By JakubDabrowski
Hello, I would like to apologize that we did...

Hello,

I would like to apologize that we did not respond earlier on this topic. We have been checking forum threads, along with tickets, and received feedback on pre-release software that changes...
Showing results 1 to 14 of 14

 
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