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Forum: CLOSED - Windows 10 Software

09-11-2015, 02:47 PM

Replies: 16

Surface Pro 3 + Windows 10 = broken

Views: 57,756

Posted By JamesH

@mausland Hi, I think what you seeing...

@mausland

Hi,

I think what you seeing is the same as has been posted on this Microsoft forum:...

Forum: CLOSED - Windows 10 Software

09-03-2015, 05:26 PM

Replies: 16

Surface Pro 3 + Windows 10 = broken

Views: 57,756

Posted By JamesH

Hi, I've raised this internally for further...

Hi,

I've raised this internally for further investigation.

To help me try and reproduce it can you let me know:
- What was your display layout? Both external monitors extending?
- Which ports...

Forum: CLOSED - Windows 10 Software

09-03-2015, 04:11 PM

Replies: 16

Surface Pro 3 + Windows 10 = broken

Views: 57,756

Posted By JamesH

@mausland Hi, No luck reproducing so...

@mausland

Hi,

No luck reproducing so far.

I have a Surface Pro 3 with identical BIOS, OS, graphics driver plus the Surface Pro 3 dock but no BSOD.

Have tried a variety of monitors, docks...

Forum: CLOSED - Windows 10 Software

09-01-2015, 04:41 PM

Replies: 16

Surface Pro 3 + Windows 10 = broken

Views: 57,756

Posted By JamesH

Thanks for clarifying - I will be sure to get...

Thanks for clarifying - I will be sure to get back to you if we need extra logging thanks

I'll see if I can repro this tomorrow.

Thanks,
James

Forum: CLOSED - Windows 10 Software

09-01-2015, 04:16 PM

Replies: 16

Surface Pro 3 + Windows 10 = broken

Views: 57,756

Posted By JamesH

Thanks, I'm progressing this one now. Is the...

Thanks, I'm progressing this one now.

Is the dlkmd.sys BSOD random or does it happen after a certain event?

Thanks,
James

Forum: CLOSED - Windows 10 Software

09-01-2015, 02:02 PM

Replies: 16

Surface Pro 3 + Windows 10 = broken

Views: 57,756

Posted By JamesH

@mausland Sorry for the delay in replying...

@mausland

Sorry for the delay in replying and thanks for the detailed info.

With the 7.9 M2 release are the steps to get the BSOD the same (boot with both monitors connected)?

Conversely are...

Forum: CLOSED - Windows 10 Software

08-12-2015, 10:22 AM

Replies: 16

Surface Pro 3 + Windows 10 = broken

Views: 57,756

Posted By JamesH

Hi, Could you check if you have this Windows...

Hi,

Could you check if you have this Windows Update installed?
https://support.microsoft.com/en-us/kb/3081424

I've heard that this has fixed similar issues to yours.

Thanks,
James

Forum: CLOSED - Windows 10 Software

08-11-2015, 04:44 PM

Replies: 16

Surface Pro 3 + Windows 10 = broken

Views: 57,756

Posted By JamesH

Hi, Thanks for the logs. I've raised this...

Hi,

Thanks for the logs. I've raised this internally for further investigation.

Thanks,
James

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