Forum: CLOSED: 5.2 Software Release
12-26-2009, 11:44 PM
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Replies: 3
Views: 10,552
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Forum: CLOSED: 5.2 Software Release
12-14-2009, 03:02 PM
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Replies: 2
Views: 9,947
Hi Georg,
We hope in the future to extend...
Hi Georg,
We hope in the future to extend the GUI (can be found in the notification area) to inlcude all these options, just like they are available in our vista and xp gui.
In the meantime,...
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Forum: CLOSED: 5.2 Software Release
12-14-2009, 12:36 PM
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Replies: 11
Views: 37,844
Hi Thirsh,
The logs indicate that there is...
Hi Thirsh,
The logs indicate that there is a usb issue preventing the software from detecting the usb display. Please try changing the cable, or the port on the host.
Regards,
Martin
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Forum: CLOSED: 5.2 Software Release
12-14-2009, 12:24 PM
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Replies: 37
Views: 107,990
Hi Stormbreaker,
Our video testing on...
Hi Stormbreaker,
Our video testing on multi-graphics hardware has been very limited. I put some effort into it a while back, but that was for SLi machines and also wasn't ported over to the 5.x...
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Forum: CLOSED: 5.2 Software Release
12-03-2009, 09:40 AM
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Replies: 9
Views: 26,598
Hi redviper,
The information that is...
Hi redviper,
The information that is usually useful is the nVidia driver version installed and the DisplayLink driver version. We have recently seen some issues with older nVidia drivers and...
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Forum: CLOSED: 5.2 Software Release
12-01-2009, 09:27 AM
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Replies: 5
Views: 19,314
The logs don't contain anything personal. They...
The logs don't contain anything personal. They contain a stream of messages from our applications indicating how many monitors, what resolution and in what layout they are. It also indicates how...
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Forum: CLOSED: 5.2 Software Release
12-01-2009, 09:22 AM
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Replies: 37
Views: 107,990
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Forum: CLOSED: 5.2 Software Release
11-30-2009, 08:30 PM
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Replies: 10
Views: 31,648
Hi Ross,
Our latest driver is now available...
Hi Ross,
Our latest driver is now available which will allow you to force a resolution to be available, even if it is not explicitly mentioned by the monitor.
Could you please try the latest...
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Forum: CLOSED: 5.2 Software Release
11-30-2009, 08:26 PM
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Replies: 11
Views: 37,844
Hi,
Can you please post the displaylink...
Hi,
Can you please post the displaylink debugging files here so that I can try to work out what has gone wrong. You should find them at c:\program files\displaylink core software\debug\.
...
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Forum: CLOSED: 5.2 Software Release
11-30-2009, 08:22 PM
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Replies: 37
Views: 107,990
Hi stormbreaker,
Windows installer creates...
Hi stormbreaker,
Windows installer creates installer logs for installation packages which I will take a look at for you. Navigate to the directory %temp% and there should be two msi*.log files...
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Forum: CLOSED: 5.2 Software Release
11-30-2009, 08:10 PM
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Replies: 5
Views: 19,314
Hi Jaddison,
This should not be happening,...
Hi Jaddison,
This should not be happening, and it isn't something I've seen before. I would not imagine it to be a usb bandwidth issue as mouse movement only requires a small part of the screen...
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Forum: CLOSED: 5.2 Software Release
11-27-2009, 09:33 AM
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Replies: 37
Views: 107,990
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Forum: CLOSED: 5.2 Software Release
11-26-2009, 04:37 PM
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Replies: 19
Views: 28,030
Hi,
First, I'd suggest downloading the most...
Hi,
First, I'd suggest downloading the most recent displaylink driver from our website (displaylink.com) as your version seems to be quite old to me.
What precisely is getting worse in the...
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Forum: CLOSED: 5.2 Software Release
11-23-2009, 01:57 PM
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Replies: 5
Views: 13,439
Great!
It might not after a...
Great!
It might not after a reboot... if it doesn't, then please hold on until our next maintenance release, due in a couple of weeks. Remember it should work in Discrete and Integrated...
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Forum: CLOSED: 5.2 Software Release
11-23-2009, 12:07 PM
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Replies: 5
Views: 13,439
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Forum: CLOSED: 5.2 Software Release
11-23-2009, 10:46 AM
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Replies: 5
Views: 13,439
Hi Jeremy,
Can you please post a copy of...
Hi Jeremy,
Can you please post a copy of the contents you find in C:\Program Files\DisplayLink Core Software\Debug\. This will tell us at which point the display is going wrong (hopefully).
...
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Forum: CLOSED: 5.2 Software Release
11-18-2009, 02:09 PM
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Replies: 1
Views: 17,399
Hi MRJULS,
Can you give us some information...
Hi MRJULS,
Can you give us some information about the spec of the machine. For example, the processor, the amount of ram, the graphics card, the version of windows, and if applicable, the WEI...
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Forum: CLOSED: 5.2 Software Release
11-18-2009, 08:48 AM
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Replies: 3
Views: 9,845
Hi guys,
Immediately after the issue...
Hi guys,
Immediately after the issue occurs, please go to C:\Program Files\DisplayLink Core Software\Debug
You should archive/zip up the files from there and post them here. These should...
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Forum: CLOSED: 5.2 Software Release
11-18-2009, 08:45 AM
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Replies: 35
Views: 115,988
Hi Philip, etc,
Please fefer to Wim's post...
Hi Philip, etc,
Please fefer to Wim's post for the reasons why we have to include the block. I realise this is vague, but the reason is not of a technical nature, and is instead legal. This is...
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Forum: CLOSED: 5.2 Software Release
11-14-2009, 02:55 PM
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Replies: 3
Views: 10,402
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Forum: CLOSED: 5.2 Software Release
11-14-2009, 02:47 PM
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Replies: 9
Views: 26,598
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Forum: CLOSED: 5.2 Software Release
11-14-2009, 02:44 PM
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Replies: 5
Views: 13,197
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Forum: CLOSED: 5.2 Software Release
11-14-2009, 02:37 PM
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Replies: 11
Views: 24,834
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Forum: CLOSED: 5.2 Software Release
11-14-2009, 02:33 PM
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Replies: 6
Views: 25,218
Hi jaddison,
Please ensure that the laptop...
Hi jaddison,
Please ensure that the laptop is running in Integrated or Discrete Graphics mode. If it is running in Switchable mode, then it will not work. This is a known problem (lack of...
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Forum: CLOSED: 5.2 Software Release
11-11-2009, 10:32 AM
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Replies: 37
Views: 107,990
Hi NSB,
Could you please elaborate on the...
Hi NSB,
Could you please elaborate on the specification of your system, and how you're ensuring that only one of the graphics cards is enabled at a time.
Our release note should state that...
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