Forum: Mac Software
10-18-2019, 01:39 PM
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Replies: 120
Views: 228,874
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Forum: Windows Software
09-01-2015, 03:03 PM
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Replies: 1
Views: 5,766
Thanks for posting this report.
The problem...
Thanks for posting this report.
The problem it's not a known issue on Mac.
Is the corruption visible on a screenshot of the DisplayLink screen? Please use cmd+shift+3 to grab the screenshot and...
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Forum: Mac Software
07-08-2015, 01:03 PM
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Replies: 9
Views: 12,976
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Forum: Mac Software
07-06-2015, 08:21 AM
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Replies: 2
Views: 7,935
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Forum: Mac Software
06-17-2015, 03:15 PM
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Replies: 9
Views: 12,039
Hi hitmusic100,
unfortunately the logs don't...
Hi hitmusic100,
unfortunately the logs don't show anything wrong. Screen seems correctly mapped to the same screen indexes/IDs.
Could you please try to reset display preferences running the...
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Forum: Mac Software
03-20-2015, 08:45 AM
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Replies: 6
Views: 10,222
It could be a display persistence problem.
I...
It could be a display persistence problem.
I suggest to uninstall the driver, reset display persistence and re-install 2.4b1 driver.
In order to reset display persistence you could try the...
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Forum: Mac Software
02-10-2015, 10:04 AM
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Replies: 6
Views: 9,243
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Forum: Mac Software
02-05-2015, 07:47 AM
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Replies: 7
Views: 13,034
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Forum: Mac Software
01-21-2015, 03:27 PM
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Replies: 4
Views: 8,700
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Forum: Mac Software
01-16-2015, 09:02 AM
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Replies: 4
Views: 8,700
Unfortunately the attached logs didn't capture...
Unfortunately the attached logs didn't capture what happens during the initialisation phase. They just report the final error, where is clear that for some reason the new screen is not correctly...
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Forum: Mac Software
12-11-2014, 11:59 AM
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Replies: 13
Views: 17,170
As a possible workaround to the issue, try to...
As a possible workaround to the issue, try to connect a DisplayLink device to the Mac and to an external display and to restart the affected applications. This seems to partially solve the issue....
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Forum: Mac Software
05-06-2014, 09:13 AM
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Replies: 37
Views: 55,933
Hi Carlos,
we think that the crash you...
Hi Carlos,
we think that the crash you experience is caused by an Apple bug. There are several similar bugs in Mavericks with the WindowServer process crashing during fullscreen transitions.
Since...
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Forum: Mac Software
05-05-2014, 04:21 PM
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Replies: 13
Views: 18,773
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Forum: Mac Software
04-23-2014, 09:28 AM
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Replies: 13
Views: 18,773
Thanks for your feedback and the new logs.
I...
Thanks for your feedback and the new logs.
I see some kernel panic logs reported in your system profile. Are you experiencing kernel panics or simply DisplayLinkUserAgent crashes? In case you just...
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Forum: Mac Software
04-14-2014, 01:04 PM
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Replies: 37
Views: 55,933
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Forum: Mac Software
04-11-2014, 03:23 PM
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Replies: 37
Views: 55,933
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Forum: Mac Software
04-10-2014, 02:42 PM
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Replies: 4
Views: 6,885
Hi Tim, could you please use the DisplayLink...
Hi Tim, could you please use the DisplayLink debug tool http://www.displaylink.com/support/ticket.php?id=269, collect the logs from one the machine reporting the error message and upload them here?...
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Forum: Mac Software
04-10-2014, 09:11 AM
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Replies: 15
Views: 17,476
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Forum: Mac Software
04-09-2014, 02:28 PM
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Replies: 15
Views: 17,476
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Forum: Mac Software
04-09-2014, 02:23 PM
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Replies: 13
Views: 18,773
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Forum: Mac Software
03-24-2014, 09:08 AM
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Replies: 13
Views: 18,773
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Forum: Mac Software
03-21-2014, 10:27 AM
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Replies: 15
Views: 17,476
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Forum: Mac Software
03-20-2014, 07:00 AM
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Replies: 15
Views: 17,476
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Forum: CLOSED - Mac 2.1 release
09-27-2013, 04:23 PM
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Replies: 2
Views: 10,293
Thanks for your report. I'm not sure this is a...
Thanks for your report. I'm not sure this is a known issue.
Could you please use the debug tool http://www.displaylink.com/support/ticket.php?id=269, grab the logs right after you see the problem...
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Forum: CLOSED - Mac 2.1 release
09-27-2013, 03:30 PM
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Replies: 2
Views: 10,768
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