Forum: Mac Software
12-20-2023, 09:06 AM
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Replies: 2
Views: 3,945
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Forum: Windows Software
12-19-2023, 07:18 AM
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Replies: 2
Views: 4,300
Hello,
Can you please reach out to our...
Hello,
Can you please reach out to our support team directly at technical-enquiries@synaptics.com?
We need to take a closer look at the issue, and we will need logfiles gathered from some of...
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Forum: Mac Software
12-15-2023, 11:39 AM
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Replies: 14
Views: 6,259
Hello,
Please make sure to contact our...
Hello,
Please make sure to contact our support team individually so we can review your specific setup and issue. We have identified one of the issues as something our team is currently working on....
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Forum: Mac Software
12-13-2023, 10:21 AM
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Replies: 4
Views: 142,679
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Forum: Windows Software
12-13-2023, 09:26 AM
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Replies: 5
Views: 5,592
Hello, I apologize for late response.
Can...
Hello, I apologize for late response.
Can you please unplug your docking station from the computer, then restart the computer.
Then please run the cleaner to uninstall the DisplayLink software...
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Forum: Mac Software
12-12-2023, 09:52 AM
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Replies: 1
Views: 7,239
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Forum: Windows Software
12-12-2023, 09:08 AM
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Replies: 4
Views: 8,680
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Forum: Windows Software
12-06-2023, 09:09 AM
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Replies: 1
Views: 2,324
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Forum: Mac Software
11-30-2023, 12:44 PM
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Replies: 9
Views: 7,003
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Forum: Windows Software
11-30-2023, 08:38 AM
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Replies: 5
Views: 5,592
Hello, DisplayLInk drivers can be automatically...
Hello, DisplayLInk drivers can be automatically downloaded from Windows updates upon connection. This is why you did not have to install them manually when connecting the device to an older computer....
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Forum: Mac Software
11-29-2023, 07:56 AM
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Replies: 6
Views: 3,455
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Forum: Windows Software
11-27-2023, 10:59 AM
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Replies: 1
Views: 3,006
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Forum: Mac Software
11-27-2023, 10:58 AM
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Replies: 4
Views: 2,428
Hello,
If you are still having issues with...
Hello,
If you are still having issues with the screens - please collect and send us logfiles that will show us a bit more about your setup.
The insruction is in the last link in my signature (4th...
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Forum: Mac Software
11-27-2023, 10:18 AM
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Replies: 2
Views: 2,010
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Forum: Mac Software
11-27-2023, 09:59 AM
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Replies: 3
Views: 3,511
Hello,
Please collect and send us logfiles...
Hello,
Please collect and send us logfiles that will show us a bit more about your setup.
The insruction is in the last link in my signature (4th link).
You can attach the logfiles to your...
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Forum: Mac Software
11-13-2023, 09:49 AM
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Replies: 1
Views: 2,880
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Forum: Mac Software
10-31-2023, 06:41 AM
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Replies: 6
Views: 2,558
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Forum: Mac Software
10-30-2023, 09:32 AM
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Replies: 8
Views: 5,616
Hello,
If you are having issues with...
Hello,
If you are having issues with DisplayLink Manager crashing, please make sure that you update to the final release of DisplayLink Manager 1.10 available here...
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Forum: Mac Software
10-27-2023, 10:43 AM
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Replies: 1
Views: 3,303
Hello,
Please collect and send us logfiles...
Hello,
Please collect and send us logfiles that will show us a bit more about your setup.
The insruction is in the last link in my signature (4th link).
You can attach the logfiles to your...
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Forum: Mac Software
10-27-2023, 10:40 AM
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Replies: 4
Views: 5,184
Hello,
What is the DisplayLink powered...
Hello,
What is the DisplayLink powered product you are working with?
If possible, please collect and send us logfiles that will show us a bit more about your setup.
The insruction is in the...
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Forum: Mac Software
10-27-2023, 07:39 AM
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Replies: 6
Views: 2,558
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Forum: Windows Software
10-25-2023, 09:15 AM
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Replies: 4
Views: 9,446
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Forum: Mac Software
10-11-2023, 10:01 AM
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Replies: 1
Views: 1,358
Hello,
Can you please tell me what your...
Hello,
Can you please tell me what your DisplayLink powered product is and share logfiles gathered right after sleep when the second monitor is not working?
The link with instruction how to...
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Forum: Windows Software
10-10-2023, 12:10 PM
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Replies: 10
Views: 6,716
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Forum: Windows Software
10-05-2023, 10:21 AM
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Replies: 10
Views: 6,716
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