Forum: General Discussion
02-27-2020, 08:47 AM
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Replies: 4
Views: 10,627
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Forum: What to buy?
02-27-2020, 08:44 AM
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Replies: 1
Views: 7,985
Hi there,
I am reliably informed that...
Hi there,
I am reliably informed that DisplayLink technology will work with refresh rates that high as long as the connector and cable can handle it.
Kind regards,
Andrew
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Forum: General Discussion
02-04-2020, 08:12 AM
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Replies: 2
Views: 6,682
Hello,
Apologies I missed this thread.
...
Hello,
Apologies I missed this thread.
The support section of our website has a whole array of knowledge base and FAQ articles.
https://support.displaylink.com/
Kind regards,
Andrew
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Forum: What to buy?
02-03-2020, 01:34 PM
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Replies: 6
Views: 10,230
Hello,
I wouldn't want to contradict what HP...
Hello,
I wouldn't want to contradict what HP technical support are telling you, but docks that are powered by DisplayLink technology should work with any device that they can be connected to via...
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Forum: Windows Software
01-27-2020, 10:08 AM
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Replies: 12
Views: 14,819
Hello again,
It looks like the logs you have...
Hello again,
It looks like the logs you have sent are missing the DisplayLinkManager logs. Sometimes this happens if you haven't run the log collector as administrator because these logs are...
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Forum: Windows Software
01-24-2020, 11:32 AM
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Replies: 12
Views: 14,819
Hi There,
Apologies for the lack of...
Hi There,
Apologies for the lack of response. The best way to report issues such as this is to raise a support ticket, which you can do by following the link for how to report issues in my...
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Forum: Windows Software
01-24-2020, 11:25 AM
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Replies: 1
Views: 7,215
Hi Marlon,
Thanks for getting in touch with...
Hi Marlon,
Thanks for getting in touch with us via the forums, however this is probably best resolved via a support ticket. If you'd like to follow the link in my signature for how to report...
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Forum: What to buy?
01-24-2020, 07:40 AM
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Replies: 6
Views: 10,230
Hi there,
Thanks for getting in touch with...
Hi there,
Thanks for getting in touch with us via the forums.
As both of your laptops have USB 3 connectors, any DisplayLink-enabled docking station will work with both of your devices. I can't...
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Forum: Windows Software
12-10-2019, 10:03 AM
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Replies: 1
Views: 4,223
Hi,
Sorry to hear you're having trouble....
Hi,
Sorry to hear you're having trouble. Would you be able to raise a support ticket for this issue? The link in my signature shows you the steps that you need to follow to do this.
Kind...
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Forum: Windows Software
12-10-2019, 09:59 AM
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Replies: 5
Views: 6,285
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Forum: General Discussion
11-25-2019, 02:15 PM
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Replies: 8
Views: 19,749
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Forum: What to buy?
11-25-2019, 07:51 AM
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Replies: 1
Views: 7,112
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Forum: Windows Software
10-28-2019, 02:19 PM
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Replies: 2
Views: 4,725
Hi,
I'm not sure what you mean by Bitlocker...
Hi,
I'm not sure what you mean by Bitlocker being triggered?
I'm using Bitlocker with my Windows laptop and my docking station with DisplayLink drivers and technology. However, the docking...
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Forum: General Discussion
10-28-2019, 10:46 AM
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Replies: 8
Views: 19,749
Hi Mikac,
Thanks for getting in touch with...
Hi Mikac,
Thanks for getting in touch with us. I am under the impression that you would be able to get up to 5 monitors working using two D6000 docks, but not 6. The reason for this is that whilst...
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Forum: General Discussion
10-11-2019, 08:48 AM
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Replies: 1
Views: 5,033
Hi Kodys,
Thanks for getting in touch with...
Hi Kodys,
Thanks for getting in touch with us on the forums and sorry to hear of the issue you are facing.
It sounds like you need some support. Could I ask you to go to the support page on our...
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Forum: Windows Software
10-11-2019, 08:21 AM
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Replies: 76
Views: 293,299
Hi,
Apologies for the lack of response on...
Hi,
Apologies for the lack of response on this thread, I'm not sure how I missed this for so long.
I'm not sure if all of these are linked to the same issue, but there is a bug that is...
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Forum: General Discussion
10-03-2019, 08:44 AM
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Replies: 1
Views: 5,582
Hi,
I'm afraid I've no experience of doing...
Hi,
I'm afraid I've no experience of doing that at all and we don't have any iMacs so I am unable to test it for you. However, a quick search brought up this article, which you might find useful:...
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Forum: What to buy?
09-30-2019, 01:59 PM
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Replies: 2
Views: 9,532
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Forum: What to buy?
09-27-2019, 09:49 AM
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Replies: 2
Views: 9,532
Hello,
It sounds like your ideal solution...
Hello,
It sounds like your ideal solution would be a single dock that supports all three 4kp60 displays? If you go to our website and search through the product list, you can select minimum...
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Forum: Windows Software
09-16-2019, 12:50 PM
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Replies: 7
Views: 9,503
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Forum: Windows Software
09-03-2019, 08:13 AM
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Replies: 1
Views: 3,576
Hi,
Please would you raise a support ticket...
Hi,
Please would you raise a support ticket for this issue through our website here: https://support.displaylink.com/ using the "Contact DisplayLink" button on the right.
It would also be...
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Forum: Windows Software
09-03-2019, 08:13 AM
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Replies: 1
Views: 6,652
Hi,
Please would you raise a support ticket...
Hi,
Please would you raise a support ticket for this issue through our website here: https://support.displaylink.com/ using the "Contact DisplayLink" button on the right.
It would also be...
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Forum: Windows Software
09-03-2019, 08:08 AM
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Replies: 1
Views: 4,636
Hello,
Thank you for posting here and...
Hello,
Thank you for posting here and especially for updating your thread with your fix, that's helpful for other users experiencing the same issue.
Regards,
Andrew
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Forum: General Discussion
08-28-2019, 07:51 AM
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Replies: 4
Views: 7,394
Hi Barry,
That sounds like a great setup. As...
Hi Barry,
That sounds like a great setup. As a gamer myself, I can definitely agree with you on the multi-monitor support being fantastic. I only have two, so I play on one screen and use the...
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Forum: General Discussion
08-28-2019, 07:48 AM
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Replies: 1
Views: 5,291
Hi Tonyt,
Thank you for getting in touch...
Hi Tonyt,
Thank you for getting in touch with us. Would you be so kind as to collect the logs from your system and then raise a support ticket through our support portal...
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