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-   -   DisplayLink and Office 2013 previewer... (https://displaylink.org/forum/showthread.php?t=64200)

Hermelin 11-05-2015 04:28 PM

DisplayLink and Office 2013 previewer...
 
I helped one of our customers to reinstall Windows 10 pro after I found a problem I could not find any solution for.
When Everything was installed again, same problem occured once again.

The problem is in Outlook 2013 on attachment click, Office document(Word and Excel) the previewer does not start.

The problem occured when I installed the dockingstation HP 3005pr that uses DisplayLink drivers.
After uninstalling the DisplayLink Core Software it worked again.
Installing DisplayLink software, the error appeared once again.

The version of DisplayLink I installed was, v7.9
Older versions will not even install on Win10 x64.

What can cause this error.
Please help!

Hermelin 11-06-2015 06:44 AM

I have solved the problem :)

Just turned off Hardware Acceleration in Outlook and wola :eek:

Kubam 11-06-2015 07:20 AM

Hello,
thank you for contacting us. We are aware of this problem and we are working on it with highest priority.
BR,
Kuba

AlbanRampon 12-17-2015 03:29 PM

Hello,

We have now released our driver version 7.9 M4 correcting the Microsoft Office protect view bug.
You can download that version from: http://www.displaylink.com/downloads/sla.php?fileid=177

Kind regards,
Alban


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