DisplayLink Forum

DisplayLink Forum (https://displaylink.org/forum/index.php)
-   Windows Software (https://displaylink.org/forum/forumdisplay.php?f=28)
-   -   No 4k display works through D3100 on Dell XPS15 Windows 10 (https://displaylink.org/forum/showthread.php?t=64248)

Billdjohnson 12-03-2015 11:09 PM

No 4k display works through D3100 on Dell XPS15 Windows 10
 
I am able to attach my Vizio 4K TV directly to the XPS15 laptop and it runs with 4k resolution, however, I get no display when connecting to the TV from the D3100. It claims there is a VGA monitor attached, but none of the resolutions (all non-4k) produce any output.

I am attached to the D3100 via the USB 3.0 cable that came with the D3100.
I am running Windows 10.
I have installed and reinstalled latest drivers, including running the clean-up tool.

I also tried with the DisplayPort to another monitor, and got the same issue, so I don't think it's specific to the Vizio. I basically have no display support through the dock.

Anyone able to help?

AlbanRampon 12-08-2015 10:06 AM

Hello Bill,
Could you create a tech support ticket with your logs to be investigated?
Here is how: How can I report Windows installation issues to DisplayLink?
Thanks,
Alban


All times are GMT. The time now is 02:34 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.