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-   -   Video lagging when using PR09 with two QHD monitors (https://displaylink.org/forum/showthread.php?t=68665)

Tohnmeister 02-28-2023 09:24 AM

Video lagging when using PR09 with two QHD monitors
 
I have a Fujitsu PR09 port replicator. I have it connected through a USB-C cable to my laptop. It is connected to the power supply port on the PR09 so it provides power to my laptop. I have two QHD monitors connected using a DisplayPort cables.

The problem is that the video lags behind. A few hundred ms it appears. When typing this is not a big issue, but when dragging Windows, watching videos, etc. it is.

PCI Express Link State Power Management is switched off.

Sometimes the problem dissappears after disconnecting the USB-C cable and connecting it again. Only for the problem to appear again after a few minutes.

rboerner 02-28-2023 11:08 AM

Quote:

Originally Posted by Tohnmeister (Post 95046)
I have a Fujitsu PR09 port replicator. I have it connected through a USB-C cable to my laptop. It is connected to the power supply port on the PR09 so it provides power to my laptop. I have two QHD monitors connected using a DisplayPort cables.

The problem is that the video lags behind. A few hundred ms it appears. When typing this is not a big issue, but when dragging Windows, watching videos, etc. it is.

PCI Express Link State Power Management is switched off.

Sometimes the problem dissappears after disconnecting the USB-C cable and connecting it again. Only for the problem to appear again after a few minutes.

If Fujitsu is unable to assist you with their product, then you can report the issue directly to DisplayLink via the process described here --> https://support.displaylink.com/know...to-displaylink


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