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Jeins

05-20-2019 03:46 PM

Freezing Display's after period of time

Hello Community, I have a problem with my HP USB C Universal Dock on Windows 10.
After a unknown period of time (between 5min- 30min), my two external monitors freeze. One then show RGB-Lines and the other one freezes. After replugging the power cable everythin works fine until it freezes.
Hope someone can help me.

Wim	05-24-2019 01:05 PM

Hi

This sounds like a hardware problem with the dock and it would be best to contact HP for help with this.

Wim

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