Display Adapter Stopped Working
 

Hello,

About one year ago I purchased a model UGA-2K-A usb display adapter. It has worked great and I have been very happy with the purchase.

However, today when I went to use it, it did not work. Upon further inspection it seems that the little green light is not even on when plugged in. I have tried several usb cords to eliminate the possibility that it is the cord.

Can you recommend any trouble shooting steps or where to go from here?

Thanks.

I'd recommend you attach the logs http://www.displaylink.com/support/ticket.php?id=269