MB168B+ Drivers not installing
 

Using lasts RC (7.9) everything works fine until it says it's updating the monitors. Then I get a message that the drivers are not compatible with the MB168B+

Anyone have any ideas, the drivers it tries to load to the monitor are not compatible.

Hi Jimpilot,

Can you give us a bit more detail please? Ideally could you post a screenshot or photo of any error message you are being shown? The latest software should work with your device.

Thanks,
Paul

The ezlink software installs normally but when I plug in the monitor it tries to install drivers on the monitor three times. Then I get a message that the drivers are not compatible with the mb168b+ monitor.

I think I uploaded a screen shot, it tells me in the bottom right corner that the drivers that are attempting to be installed are not compatible with my mb168b+

Hi Jimpilot,

Thanks for the screenshot, that helps. The next step to help us determine why you're seeing this message would be to run our support tool and attach the output to the thread for us to look at. The tool can be downloaded from here:

http://www.displaylink.com/downloads/sla.php?fileid=109

Thanks,
Paul

Here is the file it created:Attachment 2371

Anybody still out there?

Yes, sorry, didn't get a chance to look at the logs you posted until today. Can you tell us how you got the 7.9 RC? Was it from Windows Update or did you download and install it yourself?

Well I tried it both ways, with the same results from both downloading from you site and Windows update

Any ideas?