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-   -   No-DisplayLink enabled device detected by MacBook via DELL D6000 dock (https://displaylink.org/forum/showthread.php?t=68619)

BenjaminSPTo 02-03-2023 12:16 PM

No-DisplayLink enabled device detected by MacBook via DELL D6000 dock
 
2 Attachment(s)
Hi DisplayLink Support Team,
I am a IT support and recently reinstalled MacOS for company laptop , while we cannot not longer connect external monitor via DELL D6000 dock, checked D6000 is detected at system information .

We can connect the external monitors with DELL WD19s dock , just plug-and play, without any setting.

Could you please advise how we could solve it ? Thanks !

Benjamin

rboerner 02-06-2023 11:15 AM

Quote:

Originally Posted by BenjaminSPTo (Post 94911)
Hi DisplayLink Support Team,
I am a IT support and recently reinstalled MacOS for company laptop , while we cannot not longer connect external monitor via DELL D6000 dock, checked D6000 is detected at system information .

We can connect the external monitors with DELL WD19s dock , just plug-and play, without any setting.

Could you please advise how we could solve it ? Thanks !

Benjamin

If you have not done so already, the first step would be to install the required DisplayLink Manager Application on the Mac --> https://www.synaptics.com/products/d...ownloads/macos

BenjaminSPTo 02-07-2023 03:19 PM

Displaylink driver work now, thanks !
 
I have installed Displaylink Manager , This work when removing the legacy driver and enable the screen recording at Mac privacy setting.


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