DisplayLink Forum

DisplayLink Forum (https://displaylink.org/forum/index.php)
-   Mac Software (https://displaylink.org/forum/forumdisplay.php?f=30)
-   -   BigSur 11.5.2 broke DisplayLink (https://displaylink.org/forum/showthread.php?t=67889)

Sergio Nader 09-16-2021 03:28 PM

BigSur 11.5.2 broke DisplayLink
 
Hello!

I have a Mac Mini M1 and have been using DisplayLink for a while and it works pretty well. No complaints -- on the contrary, thank you guys!

Last week my Mac upgraded to BigSur 11.5.2 and DisplayLInk stopped working. No error messages -- Display link only says <No monitor detected>

I checked and my DL version seems to be the latest one, 1.5.0 build 58.125

Other than downgrading BigSur to 11.5.1, was anyone able to fix it?

Thanks!

Sergio

KatarzynaCzaja 09-20-2021 09:33 AM

Hello

Thank you for reaching out!

Would you be able to gather logfiles for us to investigate the issues?

Detailed instructions how to do that can be found here: How to Report MacOS Issues to DisplayLink

You can attach the logfiles to your response here or send the logfiles with a brief problem description to technical-enquiries@synaptics.com for speedy support.

Thank you,
Katarzyna

dingding 09-20-2021 06:19 PM

Quote:

Originally Posted by Sergio Nader (Post 92631)
Hello!

I have a Mac Mini M1 and have been using DisplayLink for a while and it works pretty well. No complaints -- on the contrary, thank you guys!

Last week my Mac upgraded to BigSur 11.5.2 and DisplayLInk stopped working. No error messages -- Display link only says <No monitor detected>

I checked and my DL version seems to be the latest one, 1.5.0 build 58.125

Other than downgrading BigSur to 11.5.1, was anyone able to fix it?

Thanks!

Sergio

Had same issue. I switched to HDMI instead of DP and got it working. Worth a try?

BillyJack 09-22-2021 03:24 AM

Mirror Display not able to make it stop Till NOW!
 
The last post said to change the plugs from one to the other.


it worked!!! it has been down for 4 days. Came back from a trip where I was using my monitor on my laptop came back and plugged it in with what I thought was the correct cable. I had one in the HDMI on port set 1 and one in the HDMI in port set two. swapped to a display port and no change. Them I moved the cable from one to two and two to one and damn if it just started working.

THANK YOU!!!

Stepax 10-12-2021 05:51 PM

monitors finally detected
 
M1 MacBook / BigSur 11.5.2 / DisplayLink 1.5.0

Switched the docking station from one USB port on MacBook to the other and back several times until both monitores got detected again.

This might happen again every time you disconnect the docking station


All times are GMT. The time now is 11:43 AM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.