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-   Mac Software (https://displaylink.org/forum/forumdisplay.php?f=30)
-   -   Battery is not charging after macOS 10.15.4 (Catalina) update (https://displaylink.org/forum/showthread.php?t=67031)

mackan 03-25-2020 10:43 AM
Battery is not charging after macOS 10.15.4 (Catalina) update
 
Hi,

Unfortunelly, my DisplayLink has stoppped working properly - my battery is not charging after macOS 10.15.4 (Catalina) update. I have tried installing different versions of DisplayLink drivers (using version 5.2.1 now, it seems to be the most stable one).

Other issues with this update were reported here: https://displaylink.org/forum/showpo...15&postcount=2

Dear Support Team, please investigate it.

Best regards,
Maciej

jefisher 03-26-2020 01:08 PM
Same here, it no longer charges (the battery icon shows the plugged in but not charging status), but in details it shows it as not charging).

jefisher 03-26-2020 01:36 PM
Logs
 
2 Attachment(s)
Here are logs (info and verbose). I can't use the dock anymore until this is fixed.

mackan 03-27-2020 08:20 AM
Quote:
Originally Posted by jefisher (Post 89537)
Same here, it no longer charges (the battery icon shows the plugged in but not charging status), but in details it shows it as not charging).
Yes, it looks the same on my side. For charging, I have an Apple charger attached too.

Bioprocess 03-29-2020 04:28 AM
Quote:
Originally Posted by mackan (Post 89549)
Yes, it looks the same on my side. For charging, I have an Apple charger attached too.
My Dell D6000 also stopped charging my MacBook after I had updated to Catalina 10.15.4.

I found the fix on Reddit and it worked for me. See the thread here.

The fix is to use a PC to update the D6000's firmware to ver A03.

I hope this works for you all!

jefisher 03-30-2020 08:54 PM
Quote:
Originally Posted by Bioprocess (Post 89560)
My Dell D6000 also stopped charging my MacBook after I had updated to Catalina 10.15.4.

I found the fix on Reddit and it worked for me. See the thread here.

The fix is to use a PC to update the D6000's firmware to ver A03.

I hope this works for you all!
But what do we do if we don't have a PC? ¯\_(ツ)_/¯

BrokenMacMan 04-01-2020 02:33 PM
None
 
What if you download parallels on Mac and run windows 10 to install it? Would that solve the issue ?

jefisher 04-01-2020 10:18 PM
Quote:
Originally Posted by BrokenMacMan (Post 89580)
What if you download parallels on Mac and run windows 10 to install it? Would that solve the issue ?
I was using VMWare (and another user was using Parallels) and neither of us could get the firmware to apply. During the update it disconnects and reconnects several times, and each time the device appears new (so the VM will ask you what to attach it to), and it seems in that interim the fw update fails.

KatarzynaCzaja 04-15-2020 08:29 AM
Hello,

Please make sure that you have macOS Catalina 10.15.4 Supplemental Update installed. It has been released just recently and could fix the issues.
Please do not hesitate if you have additional questions.

Best regards,
Katarzyna

gian 06-22-2020 11:07 AM
1 Attachment(s)
Hi,

The battery on my laptop is now not charging:

HTML Code:
$ pmset -g batt
Now drawing from 'AC Power'
 -InternalBattery-0 (id=8650851)        46%; AC attached; not charging present: true
I have a (13-inch, 2017, Four Thunderbolt 3 Ports)
maOS Catalina 10.15.5

com.displaylink.DisplayLinkDriver
Version: 5.2.4 (82)

DELL UNIVERSAL DOCK - D6000

See screenshot of battery just draining but the mac is connected to the DisplayLink


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