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-   -   System freezes while using thunderbird on Laptop-Display (https://displaylink.org/forum/showthread.php?t=65871)

dj-digger 01-16-2018 10:40 AM

System freezes while using thunderbird on Laptop-Display
 
1 Attachment(s)
Hi,

since a few days, I have a big problem.

This is my setup:
- Lenovo Thinkpad L450
- Ubuntu 16.04.3 LTS
- DisplayLink Linux Software 4.1.9
- i-tec USB 3.0 Dual Docking Station
- 2x iiyama ProLite E2480HS

Monitor 1 is above laptop display
Monitor 2 is right-of Monitor 1
Monitor 1 is primary (Taskbar, Startmenu, etc...)

Since a few days, my whole system freezes, when I switching a folder in thunderbird, but only when thunderbird is shown on laptop display. If thunderbird is shown on Monitor 1, i can change folders. If system freezes, I only can switch off the laptop, start again.

Thunderbird is the only programm that makes this troubles.

After restart I ran "sudo ./DLSupportTool" and attached the zip file.

Thanks in Advance

best regards
Martin

dj-digger 01-23-2018 08:09 AM

Update
 
It's not just thunderbird...

Today, Skype was on Laptop Monitor. I open "Send File" and system freezes :-(

Maybe there are more software affected.

mlukaszek 01-25-2018 11:23 AM

Hi,

Did you upgrade anything recently? Especially X and related packages?

Cheers,
Michal

dj-digger 01-25-2018 12:08 PM

1 Attachment(s)
Quote:

Originally Posted by mlukaszek (Post 85078)
Hi,

Did you upgrade anything recently? Especially X and related packages?

Cheers,
Michal

Yes, of course. I do updates two or three times a week. But I don't know exactly which packages updated and which not.

Maybe you will have a look at my log file (attached)?

What can I do, if an X related package is updated? Should I reinstall the DisplayLink driver?

Thanks in Advance

mlukaszek 01-25-2018 01:34 PM

I see the kernel has been upgraded, and some mesa packages as well.
Can you check if disabling intel_mmu helps?

https://displaylink.org/forum/showpo...5&postcount=10

Cheers,
Michal

dj-digger 01-25-2018 06:46 PM

1 Attachment(s)
Quote:

Originally Posted by mlukaszek (Post 85081)
Can you check if disabling intel_mmu helps?

No, it do not help... After reboot, system freezes while thunderbird is on laptop display and I click on another folder.

There is another programm affacted: ffDiaporama. Opened on laptop display and click on "Add Files", System chrashed.

I also noticed another strange thing... The system freezes but the loading animation of the mouse courser is still rotating... See attached video file.
I cannot move the mouse or enter any command on keyboard.

What else can I do? Thanks in advance


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