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MacOS 11 M1 DisplayLinkManager Crashes and System logs out user
UPDATE: ROSOLVED
When I first installed DisplayLinkManager everthing worked fine (Dell 1440p Monitor HDMI), then I rotated the display in Settings. The Image freezes as from another forum user. I know read that M1 BigSur Screen Rotation is not supported right now, which is fine. But now Display Manager Crashes and my user gets logged out of BigSur everytime I start DisplayLInkManager with Monitor attached. Reinstalling the app didnt resolve the issue. any suggestions? Like clean delete macos display settings or similar could help? UPDATE: Deleting window server plists files resolved the isssue: /Library/Preferences/com.apple.windowserver.plist (sudo rm ...), ~/Library/Preferences/ByHost/com.apple.windowserver.blah-blah-blah.plist |
thank you for your post @Wassiz - I am having the same issue, but the resolution doesn’t seem to work for me.
Would you mind posting the detailed steps you took? What I did: Uninstalled DL software removed .plist file (there was only one in my case) Rebooted —-> still the same issue of crashing and logging out after starting DL manager. |
I do not see that file when I go to Finder - Go - Library....is it in a different spot?. thanks
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First off, thanks for posting this, it helps to know that I am not alone with this issue.
I was able to find the .plist files you mentioned and removed them, but I am still experiencing the exact issue you described. Does anyone know how quickly things like this get addressed? I am really liking the M1 MacBook Pro, but not being able to use multiple monitors may be a deal breaker. |
I'm experiencing the same issue. Deleting windowserver file did not work for me.
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Quote:
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Hello,
Thank you all for reaching out! We'd appreciate if you could gather logfiles and detailed description of the issue you are seeing and steps already taken to find a solution. The steps to gather the logfiles can be found here: https://support.displaylink.com/know...to-displaylink Those along with description of the problem please email to technical-enquiries@synaptics.com or post in the response here. Thank you, Katarzyna |
The steps from the first post DID work for me (I rotated a display on M1 and found out it didn't work), here's what I did to recover:
Paste below line in the Terminal and hit Enter to see exact locations of files you need to remove: Code:
for f in /Library/Preferences/com.apple.windowserver* ~/Library/Preferences/ByHost/com.apple.windowserver*; do echo $f; done |
1 Attachment(s)
Exactly the same problem here, I'm so glad I've found this post!
I've already sent a UserVoice and was about to re-install my OS, although I've run to some complicated issues while formating an M1 mac and was fearful of doing it again just before the week starts. I've attached a DisplayLinkInfo with the most detailed settings here that I was logging just before getting loged out after pluging in the screen. I'm gonna try the proposed solution here and report back in a few minutes. |
Just tried it and was only able to find the file on the first location. Deleted it and it didn't work.
Btw here's the LS of the second directory: Code:
helixpt@Andres-MBP ~ % cd /Users/helixpt/Library/Preferences/ByHost Code:
helixpt@Andres-MBP ByHost % for f in /Library/Preferences/com.apple.windowserver* ~/Library/Preferences/ByHost/com.apple.windowserver*; do echo $f; done |
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