DisplayLink Forum

DisplayLink Forum (https://displaylink.org/forum/index.php)
-   Linux and Open Source (https://displaylink.org/forum/forumdisplay.php?f=29)
-   -   Unable to See Monitor after install on ubuntu 18.4.4 - see decription (https://displaylink.org/forum/showthread.php?t=67172)

badhaircut 06-27-2020 11:35 AM

Unable to See Monitor after install on ubuntu 18.4.4 - see decription
 
1 Attachment(s)
I have installed the ubuntu driver software for display link adapter and followed the instructions at:

https://support.displaylink.com/know...on-legacy-ubun

However, Whenever I connect my usb 3.0 to dvi/vga adapter - ubuntu does not recognise a screen is attached.

I am using the following adapter:

https://www.kensington.com/p/product...splay-adapter/

The adapter does appear when using the
Code:

lsusb
yields the result:
Code:

Bus 001 Device 006: ID 17e9:430f DisplayLink
So I know that it has recognised the displaylink on the USB bus.

I have also run the DL support Tool found at:

https://support.displaylink.com/know...to-displaylink

And have attached all of the files (excluding the cpuinfo and meminfo files) for anyone that can help me.

I have been trying for weeks to get this working and it's really frustrating - hopefully someone can help me out here, I just want to be able to use another monitor via my usb3.0 port and purchased this Kensington adapter to do so - but alas it's not working.

If anyone can give me some advice or help I would be grateful!

I am using ubuntu 18.4.4 for reference.

I can provide more info if needed!

KatarzynaKowalczyk 07-07-2020 10:06 AM

Hello,

User reached out to us directly over private message - assisting him there.


All times are GMT. The time now is 07:03 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2020, vBulletin Solutions, Inc.