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-   -   Dock freezing (https://displaylink.org/forum/showthread.php?t=67578)

jasan 01-26-2021 11:58 AM

Dock freezing
 
When I try to show (or use) dock on asus MB16ACE, dock and whole mission control freezes until I kill dock. I can show or use dock on built in monitor or in other external screen. It freezes only with MB16ACE.

Any help?

AlbanRampon 01-29-2021 12:26 PM

Hello,
Are you using that display on USB-A or USB-C?
The product is hybrid, it uses two technologies: DisplayPort Alternate Mode and DisplayLink.
I believe it is designed to "prefer" the DisplayPort Alternate Mode on USB-C.
Kind regards,
Alban

jasan 02-01-2021 08:07 AM

Quote:

Originally Posted by AlbanRampon (Post 91540)
Hello,
Are you using that display on USB-A or USB-C?
The product is hybrid, it uses two technologies: DisplayPort Alternate Mode and DisplayLink.
I believe it is designed to "prefer" the DisplayPort Alternate Mode on USB-C.
Kind regards,
Alban

Hello, thank you for your answer. I am using USB-C. I realized, that dock stopped freezing, when I change position to left instead of down (bottom). I believe that problem is with switchnig dock from one monitor to another. But this problem is only with this ASUS, not with another monitor connected whit usb-c.

Also, DisplayLink manager still does not recognize the monitor, so maybe the driver is not active.


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