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-   -   Dock Monitor Resoltion Stuck at 640x480 (https://displaylink.org/forum/showthread.php?t=66752)

vonhelmst 08-23-2019 05:22 PM

Dock Monitor Resoltion Stuck at 640x480
 
Mediasonic dock stuck at 640x480 on both DP ports.
HDMI to HDMI also stuck at 640x480.
Using HDMI to DVI work @ 1080P
Using DP to HDMI stuck @ 640x480 on both DP ports.
Using DP to DVI still stuck @ 640x480 on both DP ports.
Montiors only have hdmi and dvi no DP option.

Displaylink Manager 9.2.2220.0 is installed.

Please advise.

vonhelmst 08-23-2019 09:10 PM

Support Tool Files Attached
 
1 Attachment(s)
Support Tool Files Attached

astruzyna 08-28-2019 01:15 PM

Hello,

We are currently investigating this issue. Thank you for all the logs provided. We will update you as soon as we have further information to share.

Kind regards,
Aga


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