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OS X Mavericks Support?

Has anyone updated to the new OS X Mavericks? I'm keen to hear if/how Displaylink devices work under the new OS.

Quote:

Originally Posted by sameerwahid (Post 69785)

Has anyone updated to the new OS X Mavericks? I'm keen to hear if/how Displaylink devices work under the new OS.

I'm about to try it but I've been waiting to see if anyone else had the stones to live on the bleeding edge.

Perhaps they did and they can't get in to see the forums and post. ;)

I connected my DL-195 adapter to my 2010 MBP running Mavericks, and get a great image (I'm typing this post on the DL-connected monitor, a 22" 1680x1050 LCD). Rotation works correctly. Still no colour calibration (no surprise there).

All the menubar/fullscreen stuff looks just like it did in the keynote, so far as I can tell. Very happy right now!

Odd note - Mavericks shows the DL-195 as having a refresh rate 59.9 Hz. Changing that to 60 Hz gave a broken image, which was only fixed by unplugging/replugging the USB cable and waiting about 20 seconds.

Also, the external monitor appears to be more sluggish than before. Moving around windows is choppier than usual, makes the CPU fan spin up, and the WindowServer process starts to chew up 100% CPU. I will note that I was running OS X Mavericks from an external FW400 drive (in case things didn't work) so that might be part of the problem.

I run 2 external 20" monitors using DisplayLink adapters. I can only get one of the two adapters working.

They are the same model number and share similar serials. Perhaps one has a newer firmware. I'm not sure.

Is there a way to get the firmware version number from each device?'

BTW - the system recognizes both devices - I just get a blank screen from one.

The device which does not function properly behaves the same whether or not it is the only device attached or both are attached.

Quote:

Originally Posted by jkirker (Post 69790)

Silly question, but did you try switching USB ports?
Sometimes, even on 10.8, I could not get my adapter to work when plugged into the 'back' usb port on my MBP, only the one closest to me works.

Hi,

I'm using it now. There are a few issues but with one screen it's OK. Multiple screens management is surely better with this OS.
You'll be pleased to know that we are right now at WWDC discussing Marvericks with the Apple engineers.
I would expect the usual mix of OS bugs and some changes needed on our side. As usual your input will be extremely important: let us know of any issues!

Cheers,
Carlo

Quote:

Originally Posted by sameerwahid (Post 69791)

Silly question, but did you try switching USB ports?
Sometimes, even on 10.8, I could not get my adapter to work when plugged into the 'back' usb port on my MBP, only the one closest to me works.

Yea, I unfortunately tried every variation possible. Switched USB ports, VGA/DVI cables, switched monitors, usb cables, etc. all to the same end. The one device works, the other doesn't want to play. ;(

The non working device lights up, is recognized by the system, can identify the monitor type, etc. but the screen is black.

Perhaps only driving 2 screens will be better for my productivity temporarily. Now if I could only stop wasting so much time on Facebook! ;)

I'd love to get this resolved though.

Quote:

Originally Posted by jkirker (Post 69805)

waiting for the same problem solved buddy.. :D

We're aiming to release a beta of v2.1 around the end of July which will have some fixes for 10.8 and early support for 10.9 Mavericks.

Wim

Quote:

Originally Posted by Wim (Post 70156)

We're aiming to release a beta of v2.1 around the end of July which will have some fixes for 10.8 and early support for 10.9 Mavericks.

Wim

Hello,

Just curious if there was an update on the ETA for the support of 10.9.
It seems that in my setup the 2 (DL-195) adapters are seen and both connected displays are detected by the OS but only one display gets an image, the other just goes to sleep. There doesn't seem to be a way to pick which one works and which doesn't.

Code:



      System Version: OS X 10.9 (13A524d)



DL-195 Adapter:



  Product ID:        0x028f

  Vendor ID:        0x17e9  (DisplayLink (UK) Ltd.)

  Version:         1.24

  Serial Number:        108763

  Speed:        Up to 480 Mb/sec

  Manufacturer:        DisplayLink

  Location ID:        0x1a140000 / 3

  Current Available (mA):        500

  Current Required (mA):        500



DL-195 Adapter:



  Product ID:        0x028f

  Vendor ID:        0x17e9  (DisplayLink (UK) Ltd.)

  Version:         1.24

  Serial Number:        109393

  Speed:        Up to 480 Mb/sec

  Manufacturer:        DisplayLink

  Location ID:        0x1d120000 / 4

  Current Available (mA):        500

  Current Required (mA):        500



$ ioreg -l |grep -A18 DL-195

    | |   |   +-o DL-195 Adapter@1a140000  <class IOUSBDevice, id 0x1000001de, registered, matched, active, busy 0 (93 ms), retain 13>

    | |   |   | | {

    | |   |   | |   "sessionID" = 2005743724

    | |   |   | |   "iManufacturer" = 1

    | |   |   | |   "bNumConfigurations" = 1

    | |   |   | |   "idProduct" = 655

    | |   |   | |   "bcdDevice" = 292

    | |   |   | |   "Bus Power Available" = 250

    | |   |   | |   "bMaxPacketSize0" = 64

    | |   |   | |   "USB Product Name" = "DL-195 Adapter"

    | |   |   | |   "iProduct" = 2

    | |   |   | |   "iSerialNumber" = 3

    | |   |   | |   "USB Address" = 3

    | |   |   | |   "bDeviceClass" = 0

    | |   |   | |   "bDeviceSubClass" = 0

    | |   |   | |   "locationID" = 437518336

    | |   |   | |   "IOUserClientClass" = "IOUSBDeviceUserClientV2"

    | |   |   | |   "PortNum" = 4

    | |   |   | |   "IOCFPlugInTypes" = {"9dc7b780-9ec0-11d4-a54f-000a27052861"="IOUSBFamily.kext/Contents/PlugIns/IOUSBLib.bundle"}

    | |   |   | |   "bDeviceProtocol" = 0

    | |   |   | |   "USB Vendor Name" = "DisplayLink"

    | |   |   | |   "Device Speed" = 2

    | |   |   | |   "idVendor" = 6121

    | |   |   | |   "USB Serial Number" = "108763"

    | |   |   | |   "Requested Power" = 250

    | |   |   | |   "IOGeneralInterest" = "IOCommand is not serializable"

    | |   |   | |   "Low Power Displayed" = No

    | |   |   | | }

--

    | |   |   +-o DL-195 Adapter@1d120000  <class IOUSBDevice, id 0x10000395c, registered, matched, active, busy 0 (325 ms), retain 13>

    | |   |     | {

    | |   |     |   "sessionID" = 91795823008025

    | |   |     |   "iManufacturer" = 1

    | |   |     |   "bNumConfigurations" = 1

    | |   |     |   "idProduct" = 655

    | |   |     |   "bcdDevice" = 292

    | |   |     |   "Bus Power Available" = 250

    | |   |     |   "bMaxPacketSize0" = 64

    | |   |     |   "USB Product Name" = "DL-195 Adapter"

    | |   |     |   "iProduct" = 2

    | |   |     |   "iSerialNumber" = 3

    | |   |     |   "USB Address" = 4

    | |   |     |   "bDeviceClass" = 0

    | |   |     |   "bDeviceSubClass" = 0

    | |   |     |   "locationID" = 487718912

    | |   |     |   "IOUserClientClass" = "IOUSBDeviceUserClientV2"

    | |   |     |   "PortNum" = 2

    | |   |     |   "IOCFPlugInTypes" = {"9dc7b780-9ec0-11d4-a54f-000a27052861"="IOUSBFamily.kext/Contents/PlugIns/IOUSBLib.bundle"}

    | |   |     |   "bDeviceProtocol" = 0

    | |   |     |   "USB Vendor Name" = "DisplayLink"

    | |   |     |   "Device Speed" = 2

    | |   |     |   "idVendor" = 6121

    | |   |     |   "USB Serial Number" = "109393"

    | |   |     |   "Requested Power" = 250

    | |   |     |   "IOGeneralInterest" = "IOCommand is not serializable"

    | |   |     |   "Low Power Displayed" = No

    | |   |     | }