DisplayLink Forum

DisplayLink Forum (https://displaylink.org/forum/index.php)
-   Mac Software (https://displaylink.org/forum/forumdisplay.php?f=30)
-   -   Displaylink 4k box stopped working (https://displaylink.org/forum/showthread.php?t=68952)

rasman 10-12-2023 07:53 PM

Displaylink 4k box stopped working
 
I'm on a Mac Mini M1, have been using above successfully for close to a year. All of a sudden it's no longer working at all.

Tried different HDMI cables, plugging into different usb ports, downloading new drivers, NOTHING is working-- and it does have power.

Any suggestions???

rboerner 10-13-2023 11:03 AM

Quote:

Originally Posted by rasman (Post 95948)
I'm on a Mac Mini M1, have been using above successfully for close to a year. All of a sudden it's no longer working at all.

Tried different HDMI cables, plugging into different usb ports, downloading new drivers, NOTHING is working-- and it does have power.

Any suggestions???

I would recommend that you first contact the original manufacturer of your DisplayLink-based docking station for assistance.

If the original manufacturer is unable to assist, then I would suggest reporting to the issue to DisplayLink directly by following the process outlined here --> https://support.displaylink.com/know...to-displaylink

rasman 10-17-2023 01:07 AM

Quote:

Originally Posted by rboerner (Post 95952)
I would recommend that you first contact the original manufacturer of your DisplayLink-based docking station for assistance.

If the original manufacturer is unable to assist, then I would suggest reporting to the issue to DisplayLink directly by following the process outlined here --> https://support.displaylink.com/know...to-displaylink

Thanks, already sent log to support but crickets for days now...

KatarzynaCzaja 10-27-2023 07:39 AM

Quote:

Originally Posted by rasman (Post 95971)
Thanks, already sent log to support but crickets for days now...

It looks like our response did not reach you, we have re-sent the last message. Please check your inbox.
Thank you.

JTO 10-30-2023 10:01 PM

Was there ever any resolution to this as I am on the same device with the same issue and tried all the same to fix?

KatarzynaCzaja 10-31-2023 06:41 AM

Quote:

Originally Posted by JTO (Post 96052)
Was there ever any resolution to this as I am on the same device with the same issue and tried all the same to fix?

What is the DisplayLink-powered device you are working with exactly?

JTO 10-31-2023 04:00 PM

Quote:

Originally Posted by KatarzynaCzaja (Post 96054)
What is the DisplayLink-powered device you are working with exactly?

Cable Matters USB to HDMI 4k Adapter connected to a M1 Mac mini running OS Sonoma. I've reinstalled the current DisplayLink Manager 1.10, and was previously using 1.9 with the same issue.
Just all of a sudden stopped working as mentioned by OP...about 1 or 2 weeks ago.


All times are GMT. The time now is 03:08 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.