[SOLVED] Lenovo W500 with Lenovo USBtoDVI and Samsung 24" 2433BW - BLANK screen
specs:
- Lenovo W500 - Samsung 24" 2433BW LCD monitor (native resolution is 1920x1200; works find using my DisplayPort to DVI adapter) - Lenovo USB to DVI DisplayLink adapter - Windows 7, 64bit - 4GB RAM - DisplayLink-5.2.21675.exe installed, from the DisplayLink.org site I can't get anything but a blank screen to show up on the Samsung LCD. When I plug it into the adapter, the screen looks like it's on (the power light isn't flashing anymore), but the screen remains blank/black. If I go into the Screen Resolution dialog, it is automatically set to "extended". If I try to change it to "clone", I get an error "unable to save display settings". Also, the monitor attached to the adapter is identified as "Generic non-pnp monitor", and it should most definitely say "Samsung". I am willing to test beta versions of drivers to help resolve the issue. I appreciate any help provided. Thank you, James |
I have the same computer and same issue, and haven't figured out a solution yet:
http://displaylink.org/forum/showthread.php?t=140 You may want to post logs here so the developers can try to diagnose the issue. |
Thanks for the advice, segfault. I presumed that since yours was XP and mine is Win7, the driver models are very different. Maybe the same solution will fix both our problems... or not. It's just more exposure, I suppose.
One other thing I wanted to mention: if I click on the system tray icon to display the menu, the "DisplayLink Manager" option is grayed out. I don't know if it matters or not. How does one generate and submit debug logs? I'd like to help. |
Quote:
In terms of log collection, you may want to start here: http://www.displaylink.com/support/ticket.php?id=269 Then, follow the directions in this post in my related forum thread: http://displaylink.org/forum/showpos...88&postcount=3 Hopefully both of those sets of logs will be a good starting point for the developers, although I've posted both of those myself already in the other thread and haven't gotten a response. :confused: |
Hi jaddison,
Please ensure that the laptop is running in Integrated or Discrete Graphics mode. If it is running in Switchable mode, then it will not work. This is a known problem (lack of multiple graphics adapter support) and will hopefully improve with the next release (just a few weeks away). Martin |
Quote:
Thanks again. James |
Still a 'Blink' Problem For Me
Different specs, same 'blink' problem:
Lenovo ThinkPad T500 Model 2242-7UU WinXP Pro SP3 Advanced Docking Station - 250310U Lenovo USD-to-DVI Monitor Adapter - 45K5296 Dell Monitor - E771a DisplayLink Graphics Adapter - 6.12.10.9 DisplayLink Mirror Adapter - 6.13.10.9 My BIOS Setup Config/Display only has the following options: Default Primary Video Device ( PCI Express or Internal ) Boot Display Device ( ThinkPad LCD or Digital DVI or Analog(VGA) ) Suggestions? Thanks... |
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