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-   -   Black screen while video streaming when dock connected (https://displaylink.org/forum/showthread.php?t=68702)

suutsch 03-17-2023 11:46 AM

Black screen while video streaming when dock connected
 
Hi,

as soon as I connect my Dell UD22 dock (two Dell monitors connected) to my MacBook Pro (M2, 2022), I cannot play any videos (YouTube excluded). Neither Wow, DAZN, Prime Video or videos in Apple Music show a moving picture. The screen stays black, sound is present. As soon as I disconnect the dock, the video appears.

I haven't found any settings that can cause this in any way.

HornsUp 03-17-2023 07:37 PM

Same.
 
Quote:

Originally Posted by suutsch (Post 95139)
Hi,

as soon as I connect my Dell UD22 dock (two Dell monitors connected) to my MacBook Pro (M2, 2022), I cannot play any videos (YouTube excluded). Neither Wow, DAZN, Prime Video or videos in Apple Music show a moving picture. The screen stays black, sound is present. As soon as I disconnect the dock, the video appears.

I haven't found any settings that can cause this in any way.


I too am having this issue. YouTube streams videos just fine - but anything else, YT TV, Hulu, Peacock, NCAA March Madness, ESPN, Disney - literally everything else, sound but no video.

What gives?

wheelman2188 03-21-2023 02:42 PM

It won't work because the display link basically is "observing" your screen. So the streaming services see it like you are trying to screen record the content. I haven't found a fix to it. It's extremely frustrating.

MacMwonner 03-22-2023 02:08 PM

Solution
 
Reason: When you enable Screen Recording for DisplayLink, it becomes a DRM problem for Mac.

What doesn't work: I moved my Third Monitor to the HDMI port on my Mini...still didn't work, Screen Recording still in effect doing it's thing.

What works: Use Google Chrome>Enable Location for the Hulu's of the world>Disable Hardware Acceleration on Chrome.

I don't think there is a similar "Hardware Acceleration" equivalent in Safari.

pctech 03-30-2023 09:44 AM

Issue Fixed
 
Quote:

Originally Posted by MacMwonner (Post 95165)
Reason: When you enable Screen Recording for DisplayLink, it becomes a DRM problem for Mac.

What doesn't work: I moved my Third Monitor to the HDMI port on my Mini...still didn't work, Screen Recording still in effect doing it's thing.

What works: Use Google Chrome>Enable Location for the Hulu's of the world>Disable Hardware Acceleration on Chrome.

I don't think there is a similar "Hardware Acceleration" equivalent in Safari.

Using Chrome with hardware acceleration disabled fixed this issue for me. :)


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