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-   -   Surface Pro with 8.1 and Bluetooth issues (https://displaylink.org/forum/showthread.php?t=61941)

jblick409 08-19-2013 08:07 PM

Surface Pro with 8.1 and Bluetooth issues
 
1 Attachment(s)
Hello,

I'm experiencing and issue with the 8.1 RC driver and my surface pro. about 3 - 4 times a day my Bluetooth mouse will stop working. After about a minute, the surface will blue screen.

This only happens when I have my usb dock attached to the surface. If the dock isn't connected, then everything works fine.

I've attached the diagnostic logs for review.

JamesH 08-20-2013 02:04 PM

Hi,

So if the blue-tooth receiver is connected to the Surface you don't get this issue?

Suggestions:

I note you have an older Renesas USB 3.0 host controller driver installed? Is this intentional? I'd remove it if you don't need it.

Install the latest BIOS for your Surface:
http://www.microsoft.com/en-gb/downl....aspx?id=38826

Let me know how you get on.

Thanks,
James

jblick409 08-20-2013 06:21 PM

1 Attachment(s)
Thanks for getting back with me. I actually did one step better. I completely reimaged my surface. Installed the latest firmware from windows update. I'm still experiencing the issue.

also, I don't have a Bluetooth receiver. I'm using a wedge mouse and the built in Bluetooth on the surface pro.

I've attached the most recent support info.

jblick409 08-21-2013 12:13 PM

Im also having an issue with some metro apps. I have a couple apps that worked fine before installing the driver, however, all I get is the splash screen after installing the RC drivers.

The applications are: Yammer, and Cnet.

jblick409 09-04-2013 04:25 PM

Updates?
 
Any update on this issue?

My Bluetooth is still locking up several times a day. I've tried multiple Thinkpad usb 3.0 docks and the latest driver.

John

jblick409 09-18-2013 12:52 PM

Updates?
 
Hello. Still experiencing this issue. Also experiencing this on windows 8.1 rtm. Any updates?

jblick409 10-09-2013 03:29 PM

Update
 
FYI - It seems that the Surface firmware update released on 10/5/13 resolved my issue.


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