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-   -   Unresponsive screen on Macbook Air + ASUS MB168B+ on Yosemite (https://displaylink.org/forum/showthread.php?t=63754)

jdb 04-23-2015 05:27 PM

Unresponsive screen on Macbook Air + ASUS MB168B+ on Yosemite
 
Dear all,

I've experienced this a couple of times and wonder if anyone else has (I can't find a similar post).

After using my Macbook Air (13 inch, early 2014, Yosemite 10.10.3) and DisplayLink display (ASUS MB168B+, driver v2.4b1) for a variable amount of time, both screens will freeze. The mouse cursor is movable between screens, but nothing is clickable. I think sound continues to play, but video stops.

Sometimes, after waiting a few minutes, both screens will blank for 10 secs, then normal service will resume. Sometimes even after a 20 minute wait, there's no recovery. Unplugging/replugging the DisplayLink display doesn't seem to make a difference.

Today it happened at 18:07 (time frozen on clock) and recovered at 18:11. I include the console dump from 18:06-18:07 below, and would be very grateful for the community's insight on whether I'm doing something wrong, or a comment from the DisplayLink if this is a known bug / has a workaround / will be fixed later.

Thanks for your time.

JDB



Code:

23/04/2015 18:06:21.736 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
23/04/2015 18:06:24.326 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
23/04/2015 18:06:24.408 com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.BAD19D49-04BE-4CBB-BE19-EDA12552C7CC[1614]) Service exited with abnormal code: 1
23/04/2015 18:06:34.973 icbaccountsd[1615]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7f97ca5105e0 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
23/04/2015 18:06:34.981 sandboxd[377]: ([1615]) icbaccountsd(1615) deny mach-lookup com.apple.CrashReporterSupportHelper
23/04/2015 18:06:42.044 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
23/04/2015 18:06:58.914 com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.
23/04/2015 18:06:59.111 accountsd[333]: AIDA Notification plugin running
23/04/2015 18:06:59.111 accountsd[333]: Enter ShareKitAccountEnabler  - didChangeWithType - type=2 for account xxx.
23/04/2015 18:06:59.377 accountsd[333]: AIDA Notification plugin running
23/04/2015 18:06:59.381 accountsd[333]: Enter ShareKitAccountEnabler  - didChangeWithType - type=2 for account xxx.
23/04/2015 18:07:03.837 SystemUIServer[389]: Menu Extra: <DisplaysExtra: 0x7f8e4a500bd0> is over retained.
23/04/2015 18:07:42.668 loginwindow[91]: magsafeStateChanged state changed old 1 new 2
23/04/2015 18:07:48.624 watchdogd[380]: [watchdog_daemon] @(        pm_callback) - ref=0x0 msg_type=0xe0000280 msg=0x96001a
23/04/2015 18:07:48.625 watchdogd[380]: [watchdog_daemon] @(    wd_daemon_thread) - events buffer: 28r2498 2896s2498 2975r30624 6192s30624 6214r74552 7131s74552 7155r83919 7833s83919 7857r93918 9960s93918 9968r120919 13031s120919 13054r208705 13740s208705
23/04/2015 18:07:48.624 Office365Service[1583]: System shutdown notification
23/04/2015 18:07:48.627 discoveryd[73]: Basic DNSResolver UDNSServer:: PowerState is DarkWake
23/04/2015 18:07:48.630 coreaudiod[367]: 2015-04-23 06:07:48.630444 PM [AirPlay] Power: SystemWillSleep
23/04/2015 18:07:48.633 AppleCameraAssistant[384]: StopHardwareStream
23/04/2015 18:07:48.633 coreaudiod[367]: 2015-04-23 06:07:48.632624 PM [AirPlay] BTLE client stopping to browse for AirPlay Solo Target Presence.
23/04/2015 18:07:48.633 coreaudiod[367]: 2015-04-23 06:07:48.632800 PM [AirPlay] BTLE discovery removing all devices
23/04/2015 18:07:48.636 coreaudiod[367]: 2015-04-23 06:07:48.635700 PM [AirPlay] BTLE client stopped to browse for AirPlay Solo Target Presence.
23/04/2015 18:07:48.645 sharingd[399]: 18:07:48.644 : BTLE scanner Powered Off
23/04/2015 18:07:48.000 kernel[0]: AppleCamIn::power_off_hardware
23/04/2015 18:07:49.000 kernel[0]: PM response took 379 ms (365, callservicesd)
23/04/2015 18:07:49.000 kernel[0]: PM response took 427 ms (366, Messages)
23/04/2015 18:07:49.000 kernel[0]: PM response took 432 ms (366, Messages)
23/04/2015 18:07:49.000 kernel[0]: PM response took 525 ms (1273, VBoxSVC)
23/04/2015 18:07:52.661 watchdogd[380]: [watchdog_daemon] @(        pm_callback) - ref=0x0 msg_type=0xe0000320 msg=0x0
23/04/2015 18:07:52.661 watchdogd[380]: [watchdog_daemon] @(        pm_callback) - ref=0x0 msg_type=0xe0000300 msg=0x0
23/04/2015 18:07:52.000 kernel[0]: IOPMrootDomain: idle revert, state 21
23/04/2015 18:07:52.000 kernel[0]: AppleCamIn::power_on_hardware
23/04/2015 18:07:52.664 coreaudiod[367]: 2015-04-23 06:07:52.662935 PM [AirPlay] Power: SystemHasPoweredOn
23/04/2015 18:07:52.665 coreaudiod[367]: 2015-04-23 06:07:52.665078 PM [AirPlay] BTLE client starting to browse for AirPlay Solo Target Presence.
23/04/2015 18:07:52.664 sharingd[399]: 18:07:52.664 : Starting AirDrop server for user 501 on wake
23/04/2015 18:07:52.667 sharingd[399]: 18:07:52.667 : Scanning mode Everyone
23/04/2015 18:07:52.683 netbiosd[1554]: network address or mask changed for en0
23/04/2015 18:07:52.694 sharingd[399]: 18:07:52.693 : BTLE scanner Powered On
23/04/2015 18:07:52.694 coreaudiod[367]: 2015-04-23 06:07:52.693972 PM [AirPlay] BTLE client stopping to browse for AirPlay Solo Target Presence.
23/04/2015 18:07:52.694 coreaudiod[367]: 2015-04-23 06:07:52.694138 PM [AirPlay] BTLE client starting to browse for AirPlay Solo Target Presence.
23/04/2015 18:07:52.695 coreaudiod[367]: 2015-04-23 06:07:52.695444 PM [AirPlay] BTLE client stopped to browse for AirPlay Solo Target Presence.
23/04/2015 18:07:52.696 coreaudiod[367]: 2015-04-23 06:07:52.695624 PM [AirPlay] BTLE client started to browse for AirPlay Solo Target Presence.
23/04/2015 18:07:52.989 AppleCameraAssistant[384]: StartHardwareStream: creating frame receiver:  1280 x  720 (420v)  [12.00,29.97]fps
23/04/2015 18:07:53.046 AppleCameraAssistant[384]: StartHardwareStream: FrameReceiver is already set up
23/04/2015 18:07:56.058 icbaccountsd[1618]: Connection error while checking Apple Internalness. Error: Error Domain=NSCocoaErrorDomain Code=4099 "Couldn’t communicate with a helper application." (The connection to service named com.apple.CrashReporterSupportHelper was invalidated.) UserInfo=0x7fc5fb70e000 {NSDebugDescription=The connection to service named com.apple.CrashReporterSupportHelper was invalidated.}
23/04/2015 18:07:56.068 sandboxd[377]: ([1618]) icbaccountsd(1618) deny mach-lookup com.apple.CrashReporterSupportHelper


D43m0n 04-29-2015 03:49 PM

I have that too. Yosemite 10.10.3 and 2.4b1. When that happens, I unplug the USB-cable and wait until all windows are moved to my MBA's internal screen. When I replug the USB-cable I can use both DisplayLink screens again.


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