DisplayLink Forum

DisplayLink Forum (https://displaylink.org/forum/index.php)
-   Windows Software (https://displaylink.org/forum/forumdisplay.php?f=28)
-   -   bug when connecting to vpn (https://displaylink.org/forum/showthread.php?t=63437)

tuath 11-12-2014 04:42 PM

bug when connecting to vpn
 
Using Windows 8.1 with hyper-v installed, i lose the extra monitors provided by my targus docking station when i connect to a vpn.

The machien was completly reinstalled yesterday with only Visual Studio, Office and a few utilities installed. The drivers for DisplayLink are the latest found on WindowsUpdate (7.7.57957.0).

JamesH 11-17-2014 04:22 PM

Hi,

As soon as the issue is seen please attach the output of this tool:
http://www.displaylink.com/support/ticket.php?id=269
Once downloaded, please run it and select "Gather Support Information"

When you reply please select "Manage Attachments" from the "Additional Options" section below.

From there select Upload and navigate to the output of the tool which will be in a folder called "DisplayLink Support Files" on your desktop.

Thanks,
James


All times are GMT. The time now is 08:26 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.