DisplayLink adapter does not display despite correct settings and installations
 

Hello,


I am running the DisplayLink adapter on a Windows 7 (64 bit) Lenovo S205 laptop with an AMD Radeon HD 6310 graphics card. When I installed the adapter software after the purchase (8 months ago), I did not encounter any problems with diplaying. However, recently it became ever more problematic:

On some occasions it worked, on others not. Moreover, sometimes it worked only after I restarted the computer or plugged in and out the USB cable with the VGA connector (with random success).

And now it does not work at all, although all settings are apparently correct:

- Device manager recognizes the adapter
- drivers are installed
- adapter booted up correctly, HW ID: USB\VID_17E9&PID_02EE&REV_0103
- in "devices and printers" the adapter appears as recognized
- DisplayLink Service in Windows is running

I have no idea where and how to switch on the DisplayLink UI (as indicated by the small blue screen on the Windows task bar) to access the on/off options of the adapter which helped when I encountered problems before. Does anybody have a clue and is there a straightforward solution? The logfile is attached!

I made extensive research on the web and did not come to a conclusion ...


All the best,
Mario Wallbach

Anyone please?
 

Anyone please?

It seems odd to me to throw a product on the market with so many bugs and at the same time providing poor support. I sent also an email including the logfile to the DisplayLink Support team three days ago and even from them I didn't receive a reply ...

Anyone please leave a suggestion if you have an idea what might be wrong.

I have the same issue.
 

Everything worked fine before the holiday and now it doesn't work. I've many posts and the support related to this issue and am unable to get the displaylink adapter to display under device manager display adapters.

Hi,

Do you get the same issue on other USB ports on your notebook?

I ask as in the log files was a recent memory dump referencing the Realtek USB card reader on your notebook.

Thanks,
James