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-   -   screens never come back from power save mode (https://displaylink.org/forum/showthread.php?t=450)

Bishbosh02 09-19-2010 06:26 AM

screens never come back from power save mode
 
1 Attachment(s)
The issue is that my screens never comes back from power save mode.

(the system worked fine before installing Displaylink drivers).

With V5.4 beta I had the same issue so upgrade to 5.5b but the fault changed to my Nvadi Vido driver kept crashing, windows would recover from this issue.

So I upgraded to the latest version of NVIDIA video driver, still have the issue but now have the blank screen again

Control+Alt+Del will bring back the logon screen but if I hit escape it goes blank again, I have to switch users to bring it back.

I have ran the debug tool see file

Wim 09-21-2010 03:56 PM

Hi

Yep - this issue is known about and is being investigated. I've added your logs to the bug we have open. I actually have the same problem on my setup at home, so be assured that I'm keen we get a fix :)

Thanks

Wim

Baldrich 09-21-2010 04:01 PM

wonderful. I'll be happy to have it working!

ronmichael 09-25-2010 09:24 PM

I have this issue too. Please help!

Wim 10-01-2010 01:49 PM

Could you try the latest v5.5 release here, as it contains a fix that may solve this issue.

Thanks

Wim

IsLNdbOi 10-04-2010 07:25 AM

I installed 5.5 when you posted the link up for it in the other thread.

Over the past couple of days, I've experienced this issue many times and it is very, very frustrating.

I had this issue with a MIMO UM-710S and now with a DoubleSight DS-70U.

Wim 10-05-2010 12:24 PM

Quote:

Originally Posted by IsLNdbOi (Post 1971)
I installed 5.5 when you posted the link up for it in the other thread.

Over the past couple of days, I've experienced this issue many times and it is very, very frustrating.

I had this issue with a MIMO UM-710S and now with a DoubleSight DS-70U.

Hmmm... That's not good. There must be another problem in there which I want to get to the bottom of.

Could you turn on "Advanced Logging" with the debug tool and gather the logs when it occurs as described here.

Also, does it occur after sleep, or after the screensaver powers down the montiors. Can you recover it by restarting the DisplayLinkManager service, or disconnecting and reconnecting the screen through Windows Display Properties (Not unplugging the screen).

Thanks

Wim

IsLNdbOi 10-05-2010 01:14 PM

I'll get that log going. Can you repost the link? The one just posted goes to some ad website.

Thanks.

Wim 10-06-2010 08:32 AM

Oops... I mis-typed the URL. It's now corrected.

Thanks

Wim

KaxyotiK 10-17-2010 01:31 PM

also having this problem :(
e6410 nvid chip w/ ds 9 inch, win 7 32b

i have to undock and redock for the any external screen to appear

very close to returning and swearing off display link products

KaxyotiK 10-17-2010 01:57 PM

Just tried the newest beta driver. Exact same behavior.

Very disappointed.

bradhs 10-31-2010 03:59 AM

Wow, you described my issue almost to the T... ThinkPad T410s with Nvidia Switchable graphics in High-Performance mode. Currently docked with a DVI (24" middle) and VGA (19" right) monitors driven by the Nvidia discrete video card. And a Lenovo DisplayLink M01061 driving a VGA (19" left) monitor.

Issue is when my monitors go to sleep (not the computer) and I am currently logged in. When I try to wakeup the monitors the middle monitor will usually not wake up and I end up only being able to press CTRL-ALT-DEL which wakes up the monitors and also gets me to the options screen where I can lock the computer, log off etc..

What I normally do to resolve the issue (since a reboot each time this happen would render this setup completely useless) is to click "Switch User" then relogon, this will take me back to a blank screen, but if I wait 1 minute it will eventually blink its way back to normal again.


M01061 DisplayLink - v5.5.27797.0 - Driving one monitor

NVidia NVS 3100M - v8.16.11.8955 (Lenovo's most recent release) - Driving two monitors

Intel HD Graphics - v8.16.11.8955 Sitting pretty not doing anything since I'm in High-Performance graphics mode.

Please let me know what I can do contribute to getting this fixed.

Thanks


Quote:

Originally Posted by Bishbosh02 (Post 1797)
The issue is that my screens never comes back from power save mode.

(the system worked fine before installing Displaylink drivers).

With V5.4 beta I had the same issue so upgrade to 5.5b but the fault changed to my Nvadi Vido driver kept crashing, windows would recover from this issue.

So I upgraded to the latest version of NVIDIA video driver, still have the issue but now have the blank screen again

Control+Alt+Del will bring back the logon screen but if I hit escape it goes blank again, I have to switch users to bring it back.

I have ran the debug tool see file


bernie 11-06-2010 10:52 PM

Another instance of this
 
Another instance of similar behavior with a customer using a Plugable device (Vista 64 system with nVidia GPU):

http://getsatisfaction.com/plugable/...g_up_my_sleeve

This one specifically was caused by an failed assert is (itr->target) at line 189 in file .\DDCManager.cpp for build 5.5.27797.0 (the latest available)

I've sent the full logs from this customer to FAE (Sian).

Thanks for the work going into solving this!

Bernie
http://plugable.com/


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