PDA

View Full Version : Monitor not displaying


temmons
06-30-2011, 02:49 PM
I have a MacBook Pro with two external Dell monitors. I'm able to get one of the external monitors to display through the standard monitor port and connection. However, when I connect the other monitor through the display link connector it doesn't display on that monitor. How do I correct this?

Carlo
07-01-2011, 07:25 AM
Can you please send us the output from this tool? http://www.displaylink.com/support/ticket.php?id=269

temmons
07-01-2011, 07:10 PM
See attached file

temmons
07-10-2011, 10:29 PM
I haven't heard a response and it's been a while. Any update on how to fix this issue?

ChristianP
07-14-2011, 04:04 PM
Sorry for the late answer. The DisplayLink kernel extension seems somehow not loaded. Could you please, run the uninstaller, repair your disk permission (using Disk Utility) and reinstall the DisplayLink driver ? If the display is still not working, could you please collect debug information and post it again? Thanks