Monterey 12.4 removed 2 of 3 external monitors

[richardbagdonas]

Just upgraded to Monterey 12.4. DisplayLink Manager now only shows 1 of 3 monitors.

I tried reinstalling the app and it still only finds one monitor. Any ideas?

[KatarzynaCzaja]

Hello,

Can you please describe how your monitors are connected - what monitor is connected to which video port?
And also if you could share what is the DisplayLink powered device that you have I would greatly appreciate it.

In addition to more details I will need logfiles to check the feedback from the driver. For instructions on how to gather the logfiles please navigate to the following article How to report macOS issues to DisplayLink (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink)

And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com

Best regards,
Katarzyna