M1 MacBook Pro 14" Monterey 12.3.1

[macdude]

I just updated my MacBook Pro to 12.3.1 from 12.3, and before the update I had no issues connecting to my USB-C dock and getting the DisplayLink Manager to connect to two external monitors. Now, the dock still charges my laptop, but the displays aren't connecting.

[zedxprt]

I am facing the same issue after updating to the latest MacOS version 12.13.1. The monitor is detecting but not showing the display. is there any update on drivers?

For better idea, Right after the update it worked properly for sometime. But, today when I closed the flap of my MacBook Air, after that it doesn't show any display on the External monitor.

My monitor is
HP 27es

[YannickAaron]

got the same problem with my 13Inch Mac Book Pro 2020

[KatarzynaCzaja]

Hello,

Thank you for reaching out!

Unfortunately each case can be different and therefore we would need more information from each user reporting this issue. Can you please gather logfiles that will show us what is happening in the background and provide more detailed information about your setup, DisplayLink device in use, monitors, connection methods etc?
To gather logfiles please fololow the instructions here (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink).

And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com

Best regards,
Katarzyna

[zedxprt]

Thank you, I sent an email with the log information attached.

Hello,

Thank you for reaching out!

Unfortunately each case can be different and therefore we would need more information from each user reporting this issue. Can you please gather logfiles that will show us what is happening in the background and provide more detailed information about your setup, DisplayLink device in use, monitors, connection methods etc?
To gather logfiles please fololow the instructions here (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink).

And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com

Best regards,
Katarzyna