WL-UG7602H with 2015 MacBook Air and Mojave?

[88mphTim]

Hi folks,

I have seen people using this USB adapter on earlier MacBooks, and on Mojave, but no matter what I try I am getting no output at all. When I plug it in the logo comes on, then the screen shuts off. Every guide I have searched for (verifying it is in the system info, etc) says there should be nothing wrong, but it is NOT ever detected as a display in the Mac OS.

Any trick that isn't on the support site anywhere that I might be missing? Or did I buy one model of MacBook Air that doesn't work with these for some reason?

I have to use Mojave to keep 32bit applications I use.

Thanks,

Tim

[KatarzynaCzaja]

Hello,

It does not seem like the WL-UG7602H is using DisplayLink drivers.

The driver that the manufacturer provides for this device is this one from Silicon Motion: https://files2.wavlink.com/drivers/PC-peripherals/768/SM768G_mac_20220115.zip

Please make sure that you have that installed.

Best regards,
Katarzyna

[88mphTim]

Thank you so much!

The one you linked wasn't for the right OS, but I found the one for Mojave right with it on the SM web site:
https://www.siliconmotion.com/downloads/SMI-USB-Display-Software-for-macOS-v2.2.16.0000.dmg

THANK YOU!