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View Full Version : DLM 1.5 with Cisco WebEx results in no video


sioh
10-25-2021, 11:05 AM
Hi,

I want to my Intel MacBook Pro 16" with a LENOVO Hybrid USB-C Dock and two FullHD Displays. Everything is working fine except one thing and that is a major showstopper for me: Incoming video in Cisco Webex (Teams).
It doesn't matter if it's screensharing or from camera. At screensharing Webex is switching in the appropriate mode but the content does not appear.
The same w/o the dock but using ordinary usb-c to hdmi adapters I'm able to see the content.

But having this dock (bought by my employer) at my working place I want to get rid of the adapter mess :)

This problem exists with macOS 11.5 and DisplayLinkManager 1.4 as well as with macOS 11.6 and DLM 1.4 and macOS 11.6 and the new DLM 1.5

Chris L
01-24-2022, 08:03 AM
I'm using a Macbook Air (M1) with a USB-C 4K hub with 2 external monitors. My camera is not recognised at all, nor can I see others cameras. There are no setting within Citrix and as a trainer, this is a real issue for me.

Any help would be amazing