Mac Big Sur User - Not Work

[puckman]

Hi, setting up a new work computer and Display Link is not working. I've set up Display Link on other computers, follow the directions, and have reinstalled this a few times.

Here are my specs;
macOS Big Sur 11.6
MacBook Air M1 2020

Please let me know what's going on.

Thanks.
Chris

[puckman]

Just want to bump this thread, not able to get Display Link to work.

[JakubDabrowski]

Hello Chris,

Thank you for posting on our forum.

Could you please elaborate on your issue? Do you have a black screen or some of the USB devices are not working.

Please also follow this guide (https://support.displaylink.com/knowledgebase/articles/755301-how-to-report-macos-issues-to-displaylink) and gather log files.

You can either post it here or contact us directly on our email address: technical-enquiries@synaptics.com

Kind regards,
Jakub

[puckman]

Hi Jakub, I have two monitors connected to my MacBook, using a USB-type C to VGA DVI HDMI & USB adapter. The two monitors are mirroring each other, and the MacBook is an additional screen.

Can you give me suggestions on what to do next and what to try? I have sent the log files to Display Link support.

Thanks.

[HarryR]

My issue is much simpler, neither of my extended desktops will change the desktop background.