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06-04-2020, 12:50 PM
Hi there,

I'v recenlty bought an amazing Asus ZenScreen Touch (16AMT). When i use it with laptops, no problems at all, but when i try to use it for my phone the problems show up

What i'v done :
- Install "ZenScreen Touch" Android App, done
- Install "DisplaylinkPresenter" app, done
- Autorizations givens, done

And so : i plug in the two USB-C cable.
Display Link Presenter detect the screen and display "DisplayLink Presenter will now mirroring your screen..." something like this. I press "CONTINUE"
and the result is

The External screen Asus do not display any image BUT by touching the screen, i can "control" my phone, type messages, tactile seems to be active .... Kind of Weird...

Tried with another USB-C cable, not working.
Tried another app usb-c screen mirroring, not working neither

Gear :
MacBookPro 2018-9 (touch bar one)
Xaomi Redmi Note 7, Miui version : 11.0.8.0, Android : 9PKG 1.180904.001
Asus ZenScreen MB16AMT

Anyone already had/solved this problem ?

Thank guys for the attention

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JamesH
06-10-2020, 11:10 AM
Are you connecting monitor to phone with a USB-C to USB-C cable?

If so that uses DP Alt Mode, not DisplayLink.

digg
06-11-2020, 08:32 AM
Hi,

Thank you for the answer.

I use the provided USB-C - USB-C cable by ASUS. (or thunderbold, same cable, don't know how to difference them)

It work on DP Alt Mode on my Mac, so i guess it is a good one.

Also tried with the USB-C from my mac charger, same results.

Should i try with another cable ?

Thank you