PDA

View Full Version : DisplayLink black screen for MacBook Pro2018 10.15 (Catalina)


mjstroh
10-21-2019, 02:01 AM
Recently upgraded the MacBook Pro 2018 to Catalina (10.15). Since then, the dual Dell monitors connected to DisplayLink Station are black but the mouse cursor is visible as I can move it from screen to screen.

I noticed in the Release Notes (Build: 5.2.54 (50b0cf0) Date: 16th October 2019) in section G. Operating System Limitations > General Limitations the following:

"DisplayLink screens are black with only mouse cursor visible on MacBook Pro 2018 with initial macOS 10.14.0. (28503)".

It seems strange that this is a known error and yet the software has been released into the community. I am pretty sure I am not the only one with a MacBook Pro 2018 that has this problem.

My question is when is this issue going to be fixed as my DisplayLink Station is now useless?

Thanks!

AlbanRampon
10-22-2019, 08:46 PM
Hello,

The limitation states 10.14.0, which isn’t 10.15.
It didn’t happen on newer 10.14.x without changing the DIsplayLink driver...

You most likely have Kext to nudge:
https://support.displaylink.com/knowledgebase/articles/1188004
We’re trying to move away from the current API.

Kind regards,
Alban