Diamond BVU5500H DisplayLink USB 3.0

[godlikeguru]

xrandr does not find display, nor does Display app after installing 1.3.52 driver
Running XFCE4, kernel version 4.4.0.64 - generic, xorg ver 1.184.
Display is an AOC Agon 27" LED (AG271QX)
lsusb reveals DisplayLink device.
All updates and dist-ugrades applied.

[mlukaszek]

Please attach logs from our Linux Support Tool.

Thanks,
Michal

[godlikeguru]

Here is the zip created from the tool. You'll see xrandr.txt has no entry for the monitor.
I have 2 AOC monitors, one is connected from the HDMI jack on my laptop. For the other monitor I want to use the BVU5500H.

[mlukaszek]

Do you have secure boot enabled? I do not see any signs of evdi kernel module loaded.

Cheers,
Michal

[godlikeguru]

There is an entry in /sys/firmware/efi which would not be present if it was booted in normal BIOS.

[mlukaszek]

If you do use secure boot, make sure you sign evdi so it can be loaded. See the red important note in the sticky post (http://displaylink.org/forum/showthread.php?t=65135) in this forum.

Cheers,
Michal