MMat
03-06-2016, 07:36 PM
I have a pretty vanilla Kubuntu install
$ inxi -b
System: Host: rasal Kernel: 3.16.0-62-generic x86_64 (64 bit) Desktop: KDE 4.13.3 Distro: Ubuntu 14.04 trusty
Machine: System: TOSHIBA product: PORTEGE R930 version: PT331E-06803SIT
Mobo: TOSHIBA model: PORTEGE R930 version: Version A0 Bios: TOSHIBA version: Version 6.50 date: 11/26/2012
CPU: Dual core Intel Core i7-3520M CPU (-HT-MCP-) clocked at 2155.968 MHz
Graphics: Card: Intel 3rd Gen Core processor Graphics Controller
X.Org: 1.16.0 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.2hz, 1920x1080@60.0hz
GLX Renderer: Mesa DRI Intel Ivybridge Mobile GLX Version: 3.0 Mesa 10.3.2
Network: Card-1: Intel 82579LM Gigabit Network Connection driver: e1000e
Card-2: Intel Centrino Advanced-N 6235 driver: iwlwifi
Drives: HDD Total Size: 256.1GB (59.6% used)
Info: Processes: 262 Uptime: 28 min Memory: 1396.6/7927.4MB Client: Shell (bash) inxi: 1.9.17
and an ASUS VX279 monitor HDMI MHL. I have seen this product, http://www.amazon.com/gp/product/B00G5OAT88?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00,
which is based on a "DisplayLink DL-3900 chipset", see later in the page. I learned from this Web page
of the DisplayLink site, http://support.displaylink.com/knowledgebase/articles/683482,
that all products based on chipsets DL-5xxx, DL-41xx, and DL-3xxx, are now supported by the newest Linux kernel
module release, version 1.0.335, which I promptly downloaded and installed. I was also happy to see that the pc on which
I installed the driver, a simple Kubuntu 14.04 LTS, is eaxactly the one for the driver evdi was claimed to have been released.
However, despite DisplayLink's claims to the contrary, the external monitor never works when attached to the DisplayLink. The open log files do not display
any significant error messages. For this reason I have attached the zip obtained by running your
DLSupportTool, in the hope that the encrypted ones will reveal something significant.
Anything obvious?
$ inxi -b
System: Host: rasal Kernel: 3.16.0-62-generic x86_64 (64 bit) Desktop: KDE 4.13.3 Distro: Ubuntu 14.04 trusty
Machine: System: TOSHIBA product: PORTEGE R930 version: PT331E-06803SIT
Mobo: TOSHIBA model: PORTEGE R930 version: Version A0 Bios: TOSHIBA version: Version 6.50 date: 11/26/2012
CPU: Dual core Intel Core i7-3520M CPU (-HT-MCP-) clocked at 2155.968 MHz
Graphics: Card: Intel 3rd Gen Core processor Graphics Controller
X.Org: 1.16.0 drivers: intel (unloaded: fbdev,vesa) Resolution: 1366x768@60.2hz, 1920x1080@60.0hz
GLX Renderer: Mesa DRI Intel Ivybridge Mobile GLX Version: 3.0 Mesa 10.3.2
Network: Card-1: Intel 82579LM Gigabit Network Connection driver: e1000e
Card-2: Intel Centrino Advanced-N 6235 driver: iwlwifi
Drives: HDD Total Size: 256.1GB (59.6% used)
Info: Processes: 262 Uptime: 28 min Memory: 1396.6/7927.4MB Client: Shell (bash) inxi: 1.9.17
and an ASUS VX279 monitor HDMI MHL. I have seen this product, http://www.amazon.com/gp/product/B00G5OAT88?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00,
which is based on a "DisplayLink DL-3900 chipset", see later in the page. I learned from this Web page
of the DisplayLink site, http://support.displaylink.com/knowledgebase/articles/683482,
that all products based on chipsets DL-5xxx, DL-41xx, and DL-3xxx, are now supported by the newest Linux kernel
module release, version 1.0.335, which I promptly downloaded and installed. I was also happy to see that the pc on which
I installed the driver, a simple Kubuntu 14.04 LTS, is eaxactly the one for the driver evdi was claimed to have been released.
However, despite DisplayLink's claims to the contrary, the external monitor never works when attached to the DisplayLink. The open log files do not display
any significant error messages. For this reason I have attached the zip obtained by running your
DLSupportTool, in the hope that the encrypted ones will reveal something significant.
Anything obvious?