asghaier
01-28-2016, 03:06 PM
Hello,
I have got a USB 3.0 j5create JUA355 (USB to HDMI) recently and I have followed Archlinux wiki documentation with no luck to make it work.
Any suggestions? I might be missing some steps or details, please have a look and let me know if I should provide more information or perform a step that I have missed.
$ lsusb -d 0711:5800 -vvv
Output is on pastebin: http://pastebin.com/hnKmfatq
$ dmesg
[16439.983047] usb 2-3: USB disconnect, device number 6
[16449.697476] usb 2-3: new SuperSpeed USB device number 7 using xhci_hcd
[16454.718031] usb 2-3: 2:1: cannot get freq at ep 0x85
[16459.721969] usb 2-3: 3:1: cannot get freq at ep 0x6
[16464.765968] usb 2-3: 2:1: cannot get freq at ep 0x85
[16469.769952] usb 2-3: 2:1: cannot get freq at ep 0x85
[16474.777284] usb 2-3: 3:1: cannot get freq at ep 0x6
[16479.781253] usb 2-3: 3:1: cannot get freq at ep 0x6
[16484.785172] usb 2-3: 2:1: cannot get freq at ep 0x85
[16489.789123] usb 2-3: 2:1: cannot get freq at ep 0x85
[16494.806432] usb 2-3: 3:1: cannot get freq at ep 0x6
[16499.810397] usb 2-3: 3:1: cannot get freq at ep 0x6
[16504.821001] usb 2-3: 2:1: cannot get freq at ep 0x85
[16509.824965] usb 2-3: 2:1: cannot get freq at ep 0x85
$ lsmod|grep udl
udl 28672 0
drm_kms_helper 102400 3 udl,i915,evdi
drm 286720 16 udl,i915,evdi,drm_kms_helper,nvidia
usbcore 196608 10 uas,udl,btusb,snd_usb_audio,uvcvideo,usb_storage,s nd_usbmidi_lib,usbhid,xhci_hcd,xhci_pci
$ sudo systemctl status displaylink.service
[sudo] password for neo31:
● displaylink.service - DisplayLink Manager Service
Loaded: loaded (/usr/lib/systemd/system/displaylink.service; enabled; vendor preset: disabled)
Active: active (running) since Thu 2016-01-28 15:39:58 CET; 1h 26min ago
Main PID: 16994 (DisplayLinkMana)
Tasks: 11 (limit: 512)
CGroup: /system.slice/displaylink.service
└─16994 /usr/lib/displaylink/DisplayLinkManager
Jan 28 15:39:58 thehammer systemd[1]: Starting DisplayLink Manager Service...
Jan 28 15:39:58 thehammer systemd[1]: Started DisplayLink Manager Service.
$ xrandr --current
Screen 0: minimum 8 x 8, current 1920 x 1080, maximum 32767 x 32767
eDP1 connected 1920x1080+0+0 (normal left inverted right x axis y axis) 293mm x 165mm
1920x1080 60.00*+ 40.00
1400x1050 59.98
1600x900 60.00
1280x1024 60.02
1280x960 60.00
1368x768 60.00
1280x720 60.00
1024x768 60.00
1024x576 60.00
960x540 60.00
800x600 60.32 56.25
864x486 60.00
640x480 59.94
720x405 60.00
640x360 60.00
DP1 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
HDMI2 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)
$ sudo xrandr --listproviders
Providers: number : 1
Provider 0: id: 0x48 cap: 0xb, Source Output, Sink Output, Sink Offload crtcs: 4 outputs: 5 associated providers: 0 name:Intel
As you can see it recognizes only my laptop screen and not the second monitor connected with j5create.
also on dmesg log there are two suspicious lines:
[16454.718031] usb 2-3: 2:1: cannot get freq at ep 0x85
[16459.721969] usb 2-3: 3:1: cannot get freq at ep 0x6
I tried to connect it on USB2 and USB3 ports and the logs and results are the same.
I have got a USB 3.0 j5create JUA355 (USB to HDMI) recently and I have followed Archlinux wiki documentation with no luck to make it work.
Any suggestions? I might be missing some steps or details, please have a look and let me know if I should provide more information or perform a step that I have missed.
$ lsusb -d 0711:5800 -vvv
Output is on pastebin: http://pastebin.com/hnKmfatq
$ dmesg
[16439.983047] usb 2-3: USB disconnect, device number 6
[16449.697476] usb 2-3: new SuperSpeed USB device number 7 using xhci_hcd
[16454.718031] usb 2-3: 2:1: cannot get freq at ep 0x85
[16459.721969] usb 2-3: 3:1: cannot get freq at ep 0x6
[16464.765968] usb 2-3: 2:1: cannot get freq at ep 0x85
[16469.769952] usb 2-3: 2:1: cannot get freq at ep 0x85
[16474.777284] usb 2-3: 3:1: cannot get freq at ep 0x6
[16479.781253] usb 2-3: 3:1: cannot get freq at ep 0x6
[16484.785172] usb 2-3: 2:1: cannot get freq at ep 0x85
[16489.789123] usb 2-3: 2:1: cannot get freq at ep 0x85
[16494.806432] usb 2-3: 3:1: cannot get freq at ep 0x6
[16499.810397] usb 2-3: 3:1: cannot get freq at ep 0x6
[16504.821001] usb 2-3: 2:1: cannot get freq at ep 0x85
[16509.824965] usb 2-3: 2:1: cannot get freq at ep 0x85
$ lsmod|grep udl
udl 28672 0
drm_kms_helper 102400 3 udl,i915,evdi
drm 286720 16 udl,i915,evdi,drm_kms_helper,nvidia
usbcore 196608 10 uas,udl,btusb,snd_usb_audio,uvcvideo,usb_storage,s nd_usbmidi_lib,usbhid,xhci_hcd,xhci_pci
$ sudo systemctl status displaylink.service
[sudo] password for neo31:
● displaylink.service - DisplayLink Manager Service
Loaded: loaded (/usr/lib/systemd/system/displaylink.service; enabled; vendor preset: disabled)
Active: active (running) since Thu 2016-01-28 15:39:58 CET; 1h 26min ago
Main PID: 16994 (DisplayLinkMana)
Tasks: 11 (limit: 512)
CGroup: /system.slice/displaylink.service
└─16994 /usr/lib/displaylink/DisplayLinkManager
Jan 28 15:39:58 thehammer systemd[1]: Starting DisplayLink Manager Service...
Jan 28 15:39:58 thehammer systemd[1]: Started DisplayLink Manager Service.
$ xrandr --current
Screen 0: minimum 8 x 8, current 1920 x 1080, maximum 32767 x 32767
eDP1 connected 1920x1080+0+0 (normal left inverted right x axis y axis) 293mm x 165mm
1920x1080 60.00*+ 40.00
1400x1050 59.98
1600x900 60.00
1280x1024 60.02
1280x960 60.00
1368x768 60.00
1280x720 60.00
1024x768 60.00
1024x576 60.00
960x540 60.00
800x600 60.32 56.25
864x486 60.00
640x480 59.94
720x405 60.00
640x360 60.00
DP1 disconnected (normal left inverted right x axis y axis)
HDMI1 disconnected (normal left inverted right x axis y axis)
HDMI2 disconnected (normal left inverted right x axis y axis)
VIRTUAL1 disconnected (normal left inverted right x axis y axis)
$ sudo xrandr --listproviders
Providers: number : 1
Provider 0: id: 0x48 cap: 0xb, Source Output, Sink Output, Sink Offload crtcs: 4 outputs: 5 associated providers: 0 name:Intel
As you can see it recognizes only my laptop screen and not the second monitor connected with j5create.
also on dmesg log there are two suspicious lines:
[16454.718031] usb 2-3: 2:1: cannot get freq at ep 0x85
[16459.721969] usb 2-3: 3:1: cannot get freq at ep 0x6
I tried to connect it on USB2 and USB3 ports and the logs and results are the same.