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crawforc3
10-01-2015, 02:29 AM
I installed the dispalylink drivers today and tried using my USB 3.0 dock but it doesn't work. I am unfamiliar with how to troubleshoot on Ubuntu but am familiar with some basic commands.

-Installed DKMS
-Ubuntu 14.04.03
-Linux 3.19.0-30-generic

What should I be looking at?

dmesg output after installing displaylink and plugging in the dock:
[ 98.203605] evdi: module verification failed: signature and/or required key missing - tainting kernel
[ 98.204908] [ ] evdi_init Initialising logging on level 5
[ 98.408576] init: displaylink main process (2500) killed by ABRT signal
[ 98.408585] init: displaylink main process ended, respawning
[ 98.500773] init: displaylink main process (2509) killed by ABRT signal
[ 98.500780] init: displaylink main process ended, respawning
[ 98.594324] init: displaylink main process (2513) killed by ABRT signal
[ 98.594330] init: displaylink main process ended, respawning
[ 98.686328] init: displaylink main process (2517) killed by ABRT signal
[ 98.686336] init: displaylink main process ended, respawning
[ 98.778199] init: displaylink main process (2521) killed by ABRT signal
[ 98.778206] init: displaylink main process ended, respawning
[ 98.871935] init: displaylink main process (2525) killed by ABRT signal
[ 98.871943] init: displaylink main process ended, respawning
[ 98.964715] init: displaylink main process (2529) killed by ABRT signal
[ 98.964725] init: displaylink main process ended, respawning
[ 99.056312] init: displaylink main process (2533) killed by ABRT signal
[ 99.056323] init: displaylink main process ended, respawning
[ 99.148064] init: displaylink main process (2537) killed by ABRT signal
[ 99.148071] init: displaylink main process ended, respawning
[ 99.240636] init: displaylink main process (2541) killed by ABRT signal
[ 99.240644] init: displaylink main process ended, respawning
[ 99.333521] init: displaylink main process (2545) killed by ABRT signal
[ 99.333528] init: displaylink respawning too fast, stopped
[ 105.635473] usb 1-1: new high-speed USB device number 7 using xhci_hcd
[ 105.764458] usb 1-1: New USB device found, idVendor=2109, idProduct=3431
[ 105.764461] usb 1-1: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 105.764462] usb 1-1: Product: USB2.0 Hub
[ 105.764990] hub 1-1:1.0: USB hub found
[ 105.765137] hub 1-1:1.0: 4 ports detected
[ 106.043524] usb 1-1.4: new high-speed USB device number 8 using xhci_hcd
[ 106.133133] usb 1-1.4: New USB device found, idVendor=05e3, idProduct=0615
[ 106.133137] usb 1-1.4: New USB device strings: Mfr=0, Product=1, SerialNumber=0
[ 106.133138] usb 1-1.4: Product: USB2.0 Hub Charger
[ 106.133882] hub 1-1.4:1.0: USB hub found
[ 106.134162] hub 1-1.4:1.0: 4 ports detected
[ 158.765854] [drm:gen8_irq_handler [i915_bpo]] *ERROR* The master control interrupt lied (SDE)!
[ 160.857850] [drm:gen8_irq_handler [i915_bpo]] *ERROR* The master control interrupt lied (SDE)!
[ 160.857991] [drm:gen8_irq_handler [i915_bpo]] *ERROR* The master control interrupt lied (SDE)!
[ 160.889886] [drm:gen8_irq_handler [i915_bpo]] *ERROR* The master control interrupt lied (SDE)!
[ 160.922000] [drm:gen8_irq_handler [i915_bpo]] *ERROR* The master control interrupt lied (SDE)!
[ 160.945706] usb 1-5: USB disconnect, device number 6
[ 161.226084] [drm:gen8_irq_handler [i915_bpo]] *ERROR* The master control interrupt lied (SDE)!
[ 161.278101] [drm:gen8_irq_handler [i915_bpo]] *ERROR* The master control interrupt lied (SDE)!
[ 161.298072] [drm:gen8_irq_handler [i915_bpo]] *ERROR* The master control interrupt lied (SDE)!
[ 161.318072] [drm:gen8_irq_handler [i915_bpo]] *ERROR* The master control interrupt lied (SDE)!
[ 162.117815] usb 1-5: new full-speed USB device number 9 using xhci_hcd
[ 162.251080] usb 1-5: New USB device found, idVendor=06cb, idProduct=7244
[ 162.251083] usb 1-5: New USB device strings: Mfr=1, Product=2, SerialNumber=0
[ 162.251085] usb 1-5: Product: Synaptics Touch Digitizer V04
[ 162.251086] usb 1-5: Manufacturer: SYNAPTICS
[ 162.253902] input: SYNAPTICS Synaptics Touch Digitizer V04 as /devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5:1.0/0003:06CB:7244.0005/input/input21
[ 162.254059] hid-multitouch 0003:06CB:7244.0005: input,hiddev0,hidraw0: USB HID v1.11 Mouse [SYNAPTICS Synaptics Touch Digitizer V04] on usb-0000:00:14.0-5/input0
[ 162.406164] [drm:gen8_irq_handler [i915_bpo]] *ERROR* The master control interrupt lied (SDE)!

Szymon
10-06-2015, 12:59 PM
Hi crawforc3,

We will need some more information to see why the process is failing. It would be helpful if you could zip the following files:

/var/log/displaylink/*
/var/crash/*displaylink*

And attach an archive to this thread.

Regards,
Szymon