Build 10130 and 7.9 Beta 1 = Lag

[willybob]

Everything was working fine with previous builds but with the latest one 10130, lag is back.

Tried both drivers : Last one from Displaylink (7.9 Beta 1) and integrated one in Windows (7.8.62277.0) on UGA-4KDP usb 3.0 adapter, and lag is back.

Had to unplug the adapter, it's not usable as it is now.

Seems related to Windows 10 because everything was fine with previous versions.

Reverted to 10122 and problem is gone. Definitely related to 10130 and displaylink driver compatibility.

Anybody else noticed some issue that appeared only since 10130 build ?

[Billy Mild]

I'm having a similar issue. It is unbearable. I am thinking about rolling back builds.

Is displaylink trying to stay up to date on this?

[rmcclark]

I haven't noticed any problem with 10130 and 7.9beta1.
What do you mean by lag?

[PaulJ]

Hi all,

Could you please post some brief system details (cpu, gpu, gpu driver version) so we can see if there is a common factor? As we can see here some people say it's really bad whilst others are seeing no issues.

Thanks,
Paul

[Billy Mild]

Windows 10 Enterprise Insider Preview Build 10130
Intel Core i5-3337U CPU @ 1.80 GHz
8.00 GB RAM
64 Bit Operating System, x64-based processor
Full Windows Touch Support with 10 touch points

[Billy Mild]

Forgot to mention that the issue seems to be worse when outlook 2013 is pulled up.

[deiruch]

This happens on my system as well (Surface Pro 1 + TOSHIBA dynadock). I tried version 7.9.95.0 of DisplayLink Manager.

It's especially apparent when moving windows between monitors. Usually it's much worse after a full day of work. After a restart, and with non-maximized windows (window shadows sometimes leak onto the next screen) the performance is acceptable.

But the system usually suddenly becomes almost ununsable:

Typing in Outlook (even on main screen) comes to a crawl (1 character/second)
Mouse cursor movements become very jerky
Simple things that are usually completed within milliseconds now suddenly take multiple seconds


Task manager shows low CPU usage, but the fans spin up nonetheless.

[jameshiscott]

Yep i can confirm the same problem. Outlook is just unusable (despite it not being on the display link screen). Its crazy how slow typing gets.

Intel i5 2540M 2.6GHz
8GB ram
64 bit windows 10 10130
Outlook 2013

[pjaicher]

I am having the same problem.. After a clean boot everything seems to be at its best. after a few minutes of loading Outlook or visual studio the screens that are driven by displaylink start to lag. I have a Surface pro 3 hooked up to a kensington sd3500v usb 3 dock with 2 attached monitors. Surface pro 3 is running windows 10 build 10130 with the new updates that were released today. my Mouse will start to lag hard on the displaylink attached monitors but moves very smoothly on the surface screen.. All applications start to lag, (when on the displaylink screens) however if I drag the same app to the non-displaylink driven surface screen it operates as expected. It is a progressive problem and gets worse and worse until a reboot of the pc (I have also been performing a hard power cycle of the usb3 dock at that point as well).. What we mean by mouse lagging is that when I move the mouse to click on something I commonly overshoot what I am trying to click. Also if I move the mouse at a normal speed I see it jump across the screen in 1 -2 inch increments instead of a smooth motion. And if I click an drag something, it is 2-3 seconds before I see it start to move. At that point it is choppy and is really bad when transitioning between screens. Did not see this issue prior to this build of windows 10

[PaulJ]

Hi all,

For people seeing issues, is it possible to check if Windows Defender is running when the system is performing badly?

Thanks,
Paul

[OIVI]

Hi all,

For people seeing issues, is it possible to check if Windows Defender is running when the system is performing badly?

Thanks,
Paul

Hi
I'm on W10 10130/7.9 beta 1 and can confirm the issues with "lagging" behaviour - and yes Defender is updated and running.

Another issue - maybe not related to Displaylink? When I start my Helix 3xxx first time - the resolution/ppi is wrong - but a logout/login fixes that on all three displays (two external).

[deiruch]

For people seeing issues, is it possible to check if Windows Defender is running when the system is performing badly?

Windows Defender is disabled on my system (group policy). It is not running at all.

Also, the problem can be mitigated by slightly resizing windows so that they are clearly within a single screen with a couple-pixel-margin.

Cheers,
Simon

[pjaicher]

7.9 Beta 2 on 10130 that was just released has made a very noticeable improvement on the performance of my system. I no longer have the lag that was so noticeable prior.. It is not all the way to the win 8.1 performance on my surface 3 however it is definitely better. Watching video on one of the displaylink monitors is still a bit choppy but at least the system is usable again. on beta 1 w/10130 I couldn't watch video at all. I will continue to monitor and report back.

[Billy Mild]

http://www.displaylink.com/downloads/sla.php?fileid=160

The new driver has solved my issue.

THANK YOU.

[deiruch]

I tried the new driver, and it didn't solve the problem. As soon as I drag a window over the border between to monitors it begins to stutter. As long as a window's completely on the main screen - or the external, DisplayLink-connected screen - the movement is very fluid.

Also: Would be nice, if updating drivers would not reset the IEEE 802.1X authentication settings of the network adapter.

Cheers,
Simon

[pjaicher]

I think I may have spoke too soon about beta 2 solving the issue.. I am not sure why it was working much better after the update but it has since gone back to the previous behavior. (there was an intel driver update in the middle here as well.) I can confirm however; a way to get this behavior to stop is to make sure none of my running windows are maximized or touching the edges of any screen. For some reason this seems to make the problem go away.

[AnthonyB]

I tried the beta 2 drivers on my Lenovo X1 Carbon (Gen1) running Win 10 Build 10134 and saw worse performance, lagginess and application window graphics 'weirdness' than I did with the beta 1 drivers so I've rolled back.

Beta 2 drivers also introduced a new issue in that the icon in the system tray for the network would say "not connected" for minutes after I logged on.. and had applications connected to the internet.. very weird!

[deiruch]

Since updating to build 10159 this problem no longer occurs.

[Billy Mild]

Since updating to build 10159 this problem no longer occurs.

How do I get the new build? I'm on the fast program, but stuck on 10130.

[MarkDS]

10162 has been released to ISO page also going out to slow ring