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ssxdots
05-03-2015, 03:19 PM
Hi,

I recently reinstalled to a newer OS and everything was working fine (DisplayLink as well).

However, after I installed AMD Catalyst Control Center together with Raptr for my GPU, displaylink stopped working. It is still connected, but displays a blank screen where you can't even see the cursor.

DisplayLink Support Tool output is attached.

Thanks in advance!

EDIT: removed attachment

Kubam
05-04-2015, 11:29 AM
Hello ssxdots,
thank you contacting us.

Can you please let me know what is resolution of your DisplayLink connected monitor?

BR,
Kuba

ssxdots
05-04-2015, 03:08 PM
Hi Kuba,

It is 800x480px. There's only 1 resolution for this monitor.

Kubam
05-05-2015, 07:39 AM
Hi ssxdots,
thank you for the answer. Are you using it rotated?

Windows 8.1 does not support so small resolutions, you can find more information here: http://www.displaylink.org/forum/showthread.php?t=62112

BR,
Kuba

ssxdots
05-06-2015, 06:28 AM
AMD updated yesterday and the displaylink is working now!

Thanks for the help.