JRHelpDesk
04-15-2015, 02:38 PM
We have 3 laptops and 1 table connected to dual monitors and all 4 of them blink. The laptops are 2 Sony Vaios and 1 HP Probook and the tablet is a surface pro 3. The dual monitor docking stations is a Targus, HP, Kensington, and Stardock.
We've updated all the drivers to the newest version and have the newest version of disaplylink drivers but they still flicker. We've tried unplugging the docking station, running the displaylink cleaner tool, rebooting, reinstalling the docking station numerous times on each but still doesn't help.
We've also tried changing LargeScreenBoostCapable to false and DisableCompatibilityChecks to yes in the registy HKLM\Software\Displaylink\core but that doesn't help either.
We've also tried not installing the DisplayLink Graphics driver as in a previous version having that installed would cause the computer to blue screen due to incompatibility between the native graphics drivers and that. That doesn't help now. Also tried installing version 5.6 but that must still be too new.
We found a site saying the blinking could be caused by a ground loop surge so we put a two prong adapter on the power of the laptop, docking station, and monitors, but still no go.
The laptops are Win 7 pro and the tablet is win 8.1 pro.
Attached is the support tool data and a snapshot showing the computer passed the compatibility check.
We've updated all the drivers to the newest version and have the newest version of disaplylink drivers but they still flicker. We've tried unplugging the docking station, running the displaylink cleaner tool, rebooting, reinstalling the docking station numerous times on each but still doesn't help.
We've also tried changing LargeScreenBoostCapable to false and DisableCompatibilityChecks to yes in the registy HKLM\Software\Displaylink\core but that doesn't help either.
We've also tried not installing the DisplayLink Graphics driver as in a previous version having that installed would cause the computer to blue screen due to incompatibility between the native graphics drivers and that. That doesn't help now. Also tried installing version 5.6 but that must still be too new.
We found a site saying the blinking could be caused by a ground loop surge so we put a two prong adapter on the power of the laptop, docking station, and monitors, but still no go.
The laptops are Win 7 pro and the tablet is win 8.1 pro.
Attached is the support tool data and a snapshot showing the computer passed the compatibility check.