Driver not installing

[psraju]

Hi,

I used to have
http://support.madcatz.com/Knowledgebase/List/Index/20/see2-xtreme-uv200
driver and successfully uninstalled.

I'm trying to connect Plugable USB 2.0. I can see green light indicator and Successfully installed "Plugable UGA-165" in device manager.

But i don't see my monitor in "desk.cpl"

I have downloded the DisplayLink_7.7M2.exe and trying to install it and it's saying please remove other 3'rd party vendor drivers.

Please check the attached log and error message screen shot.

[Wim]

Not sure if Plugable have managed to fix this for you, but there should be another debug file in the c:\program files\displaylink core software\debug directory, which is a log from the compatibility check.

This log file will tell us exactly what caused the failure, but depending on what the USB graphics software was, these articles should help:

http://www.displaylink.com/support/ticket.php?id=358
http://www.displaylink.com/support/ticket.php?id=359

Wim